Delta Dental of Idaho

Enrollment and Billing Specialist

Delta Dental of Idaho

full-time

Posted on:

Location Type: Hybrid

Location: Boise • Idaho • United States

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About the role

  • Reconcile eligibility and enroll or terminate subscribers and dependents according to group contracts and underwriting guidelines and on the individual plan.
  • Serve as a liaison with subscribers, groups, and agencies to answer eligibility, benefit, payment, electronic enrollment file and contract questions.
  • Reconcile daily receipts and research variances.
  • Apply receipts to outstanding invoices.
  • Import electronic enrollment file and distribute discrepancy report to groups within designated timelines.
  • Perform COBRA administration for designated groups according to federal regulations.
  • Perform PERSI administration for designated groups according to state regulations.
  • Perform project support functions for IT and Eligibility projects.
  • Perform testing for IT changes.
  • Demonstrate a commitment to the organization’s vision, mission, values, code of ethics, and compliance/security standards.
  • Other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Experience in bookkeeping, AP/AR, accounting, or a related field.
  • Competency in Microsoft Office – Word, Excel, and Outlook.
  • 10-key data entry
  • Detail-oriented with the ability to understand benefits and contract provisions.
  • Strong written and verbal communication skills.
  • Strong time management skills with the ability to determine priorities and critical tasks.
  • Ability to maintain a highly responsive relationship with Customer Service, Sales, Underwriting, and Eligibility departments and clients.
  • Ability to represent and promote Delta Dental of Idaho services in a positive and professional manner at all times.
Benefits
  • Medical, dental, and vision
  • 401K with up to 6% company contribution
  • Generous PTO and up to 9 paid holidays
  • Community Service Time
  • Flexible, hybrid schedule (2 days in office per month) and 1/2 day Fridays
  • Tuition and continuing education reimbursement
  • Casual dress code
  • ...and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
bookkeepingaccounts payableaccounts receivabledata entrycontract provisionsCOBRA administrationPERSI administrationproject supportIT testing
Soft Skills
detail-orientedstrong written communicationstrong verbal communicationtime managementprioritizationcustomer serviceprofessionalism