Delta Dental Institute

Business Analyst

Delta Dental Institute

full-time

Posted on:

Location Type: Hybrid

Location: Alpharetta • Pennsylvania • 🇺🇸 United States

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Salary

💰 $63,700 - $133,500 per year

Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Research and analyze data to identify trends, operational gaps, or potential issues, developing actionable plans and proposals.
  • Collaborate with business stakeholders and subject matter experts to assess needs and recommend effective solutions.
  • Conduct system checkouts and testing for implementations, periodic builds, and releases.
  • Support project planning and execution from design through testing, implementation, and maintenance.
  • Prepare reports and presentations summarizing objectives, findings, and recommendations, and deliver presentations to audiences at all levels, ensuring clear and effective communication.
  • Communicate effectively with team members and stakeholders to achieve project goals.
  • Develop scope statements and project plans, ensuring best practices for change management.
  • Create case scenarios for developing new or enhanced systems.

Requirements

  • Minimum 2 years of business analyst experience required; experience in the healthcare industry (medical, dental, or healthcare).
  • Bachelor’s degree preferred; equivalent combination of education and experience will be considered.
  • Proficiency in Microsoft Office Suite, Power BI, and process mapping tools. SQL experience is a plus.
  • Knowledge of APM or AI is a plus.
  • Strong analytical and problem-solving skills to evaluate business processes and recommend solutions.
  • Excellent organizational skills with the ability to manage multiple tasks and maintain attention to detail.
  • Understanding of process and data-driven structured analysis techniques.
  • Ability to interact with all levels of personnel and communicate professionally.
  • Essential soft skills such as curiosity, adaptability, and strong communication.
Benefits
  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisdata analysisprocess mappingSQLchange managementsystem testingreport preparationpresentation skillsanalytical skillsproblem-solving
Soft skills
communicationorganizational skillscuriosityadaptabilityattention to detailcollaborationstakeholder engagementproject managementinterpersonal skillscritical thinking