
Cash Application Manager
Deloitte
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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Tech Stack
About the role
- Provide strategic oversight of the cash application process
- Drive operational excellence and continuous improvement
- Serve as primary point of contact for client process SMEs
- Manage escalations and align business requirements with service delivery capabilities
- Apply methodologies like value stream mapping to analyze workflow
- Lead governance routines and process-level reviews with client SMEs
- Act as a primary point of contact for client process SMEs to translate needs
- Manage operational relationship with the process SMEs and enable adoption of process/tool changes
- Ensure robust controls, audit readiness, and consistent policy adherence
Requirements
- 6-8 years in cash application, AR/order-to-cash operations leadership, or related finance operations management
- Strategic operational leadership
- Deep expertise in process analysis and improvement
- Strong executive presence; proven escalation management
- Strong understanding of financial statement impacts
- Strong understanding of ERP/cash application tooling
- Proficiency in English and fluency in additional languages like Mandarin, Japanese, Korean, Cantonese, Tagalog, Thai, Vietnamese, Khmer, and Bahasa Indonesia as applicable.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
- Paid time off
- Talent quality management
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash applicationAR operationsorder-to-cash operationsprocess analysisprocess improvementfinancial statement analysisERP systemscash application tooling
Soft Skills
strategic leadershipescalation managementexecutive presenceclient relationship managementcommunication