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Deliveroo

Partner Experience Team Lead – French Market

Deliveroo

Team Lead managing New Partner Experience agents to onboard restaurants for Deliveroo in France. Overseeing performance and coaching team for success in the French market.

Posted 7/3/2026full-timeManchester • 🇫🇷 FranceSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills, with a focus on performance improvement and effective onboarding processes. Proficient in both English and French, ensuring clear communication and support for restaurant partners.

Highest-signal resume keywords
Team ManagementPerformance ManagementCoaching SkillsBilingual CommunicationAccount Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CoachingTeam OversightReportingGoal OrientationCustomer Service
Industry Keywords
Onboarding ProcessesPerformance ImprovementRestaurant PartnershipTeam BehaviourAttendance Management

About the role

Key responsibilities & impact
  • Responsible for the daily oversight of a team of New Partner Experience Agents
  • Main activities to include coaching the team to develop skills, oversight of team behaviour and attendance, providing reporting on results, and developing and refining important onboarding processes, to ensure restaurants are set up for success
  • Work together with other Team Leads
  • Report on performance & putting action plans in place to drive improved performance.
  • Ensure your team hit agreed goals, establishing a performance management framework for your team
  • Ensure restaurants are comfortable with our systems so that they can make the most of their new partnership

Requirements

What you’ll need
  • Fluent or Native in English and in French
  • 2+ years management experience
  • Experience in account management or customer service desirable
  • Ability to work to targets and a get up and go attitude

Benefits

Comp & perks
  • Health, family, finance, community, convenience, growth, time away and relocation.