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Deliveroo

Senior Account Manager – Grocery

Deliveroo

Senior Account Manager managing strategic relationships with grocery and retail partners at Deliveroo. Driving growth and developing value propositions within the New Verticals team.

Posted 7/1/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Act as the primary point of contact for a strategic Grocery or Retail partner, bridging the gap between their needs and Deliveroo’s internal teams.
  • Drive business growth through proactive reporting, quarterly business reviews, and identifying specific levers to improve partner performance.
  • Lead the planning and execution of marketing campaigns and promotions as your partners scale, collaborating with cross-functional marketing teams.
  • Ensure partners maintain an attractive Customer Value Proposition by optimising selection, pricing, and service levels.
  • Own the execution of new site roll-outs, mapping coverage gaps to ensure the successful expansion of your partner's footprint.
  • Represent Deliveroo across your partner’s organisation while ensuring internal stakeholders provide the necessary support to hit joint targets.

Requirements

What you’ll need
  • Significant experience in account management or commercial roles (typically 4-5 years), ideally within the grocery or retail sector.
  • Confident in analysing data to cut through the noise and provide clear, actionable recommendations for growth.
  • Proven ability to build effective relationships and communicate across all levels of an organisation.
  • Ability to create strategies to drive joint business growth and a willingness to trial new ideas at a rapid pace.
  • A team player who can get the best out of those around them and work effectively within a dynamic, high-growth environment.

Benefits

Comp & perks
  • Make a visible impact every day
  • Learn fast in an entrepreneurial environment
  • Build a career, not just a role
  • Deliver together in an inclusive culture

ATS Keywords

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Soft Skills
Effective CommunicationTeam CollaborationProactive Problem Solving