Account Manager

Deliveroo

Account Manager at Deliveroo leading partner restaurant growth in Florence. Collaborating with commercial teams to optimize operations and build high-value relationships.

Posted 5/28/2026full-timeFlorence • 🇮🇹 ItalyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage a portfolio of restaurant brands with a focus on building lasting, high-value relationships across the network.
Monitor and analyse partner performance, sharing insights to improve operational metrics and partner satisfaction.
Negotiate contract terms and conditions to increase supply quality and improve financial performance and Consumer Value Proposition (CVP).
Plan portfolio strategies to increase performance and loyalty, impacting both absolute metrics and market share.
Control perimeter P&L, identifying opportunities for growth and proactively managing risks.

Requirements

What you’ll need

Significant experience in account management or sales, specifically focused on building and maintaining long-term commercial relationships.
Strong understanding of P&L and proven negotiation skills to drive business value.
Proven ability to use data and project management applications to guide best practices and decision-making.
Market expertise within the Horeca, restaurant, or food sectors is highly desirable.
Communication skills with the ability to collaborate effectively; fluency in English is a significant advantage.

Benefits

Comp & perks

Make a visible impact every day
Learn fast in an entrepreneurial environment
Build a career, not just a role
Deliver together in an inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalesP&L managementnegotiationdata analysisproject management

Soft Skills

relationship buildingcommunicationcollaboration