Sales Team Lead

Deliveroo

. Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals .

Posted 5/8/2026full-timeKuwait City • KuwaitSeniorWebsite

About the role

Key responsibilities & impact

Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals
Conduct regular team meetings to share updates, best practices, and address challenges.
Provide performance coaching and ensure quality standards through monthly call shadowing sessions, focusing on pitch, engagement, and communication
Oversee onboarding of new joiners, ensuring a smooth integration and tracking onboarding metrics such as images and menu completion
Implement regular training refreshers to keep the team upskilled and aligned with sales standards
Collaborate with your line manager and the Sales Ops Manager to develop and implement effective sales strategies tailored to your assigned cities
Drive execution of sales initiatives across markets to enhance performance and reach growth targets
Set clear sales targets and KPIs in line with company objectives
Oversee the sales pipeline to ensure a consistent flow of opportunities and strong team velocity
Provide guidance to team members on effective pipeline management and support them in closing deals and negotiating partner contracts
Ensure accurate lead tracking and CRM data input to maintain clean records and support reporting accuracy
Monitor and analyze key team performance metrics to identify areas of improvement and success
Ensure team members consistently meet or exceed sales and commercial targets.
Deliver data-driven insights and recommendations to improve sales strategies and signing quality

Requirements

What you’ll need

BSc/BA in business or a related field is preferred
3-5 years of sales & negotiation experience preferably within a high-growth company
Proven experience in a sales leadership role, preferably within the food delivery or hospitality industry
Demonstrated success in achieving and exceeding sales targets
F&B industry experience in Kuwait is a plus
Excellent communication, negotiation, and interpersonal skills
Proficiency in using CRM software and other sales tools
Strong analytical and strategic thinking abilities with excellent organizational and time management skills
Results-oriented with a strong drive to achieve and exceed goals
Ability to thrive in a fast-paced and dynamic environment
Strong problem-solving skills and the ability to handle multiple projects simultaneously
Passionate about the food delivery industry and staying current with market trends

Benefits

Comp & perks

30 days of Annual Leave
Comprehensive medical insurance
Annual flight allowance (for employee only)
Free Deliveroo Plus
Maternity and paternity benefits
End-of-year parties & regular social events
An extremely fun team to work with!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales leadershipnegotiationpipeline managementdata analysisperformance coachingsales strategy developmentKPI settinglead trackingCRM software proficiencysales target achievement

Soft Skills

communicationinterpersonal skillsorganizational skillstime managementstrategic thinkingproblem-solvingresults-orientedteam motivationadaptabilitycollaboration

Certifications

BSc in businessBA in business