Account Manager

• Manage a portfolio of accounts through desk-based account management model
• Support the growth of partners through email, phone, online presentations and video calls
• Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
• Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
• Develop accounts to initiate and maintain favourable relationships with partners, coupled with driving positive outcomes for Deliveroo
• Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
• Drive engagement with Deliveroo's national and local marketing opportunities for restaurants

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Account Manager