Implementation Consultant
Deliverect
full-time
Posted on:
Location Type: Hybrid
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
JuniorMid-Level
About the role
- Coordinate the end-to-end deployment process for new clients
- Configure, install, and set up our Deliverect and Kiosk solutions
- Serve as the main point of contact for clients throughout the onboarding phase
- Collaborate cross-functionally with Sales, Product, and Customer Care teams
- Collect and deliver crucial client feedback to our technical and product teams
- Mentor junior team members by acting as a technical reference
- Proactively monitor client progress and identify potential issues
Requirements
- A proven track record of 2 years in a client-facing role such as customer onboarding, implementation, or technical project management
- A proactive and resourceful problem-solving mindset
- Exceptional communication and interpersonal skills
- Professional fluency in both French and English
- Natural leadership abilities and a strong team-player mentality
- A deep sense of empathy and a client-first orientation
- Previous experience in a fast-paced, tech-driven environment
Benefits
- Invest in Your Growth - We provide a dedicated learning budget to help you expand your skills and knowledge
- Solve Meaningful Challenges - Contribute to tackling some of the most significant challenges in the global tech industry
- Drive Innovation - Immerse yourself in a culture where innovation isn't just a buzzword
- Collaborate with a Global Team - Be part of a diverse, international team that values transparency
- Be Part of a Unicorn - Join a rapidly scaling SaaS unicorn at the forefront of the order management industry
- Enjoy Regionally Tailored Rewards - Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client onboardingimplementationtechnical project management
Soft skills
problem-solvingcommunicationinterpersonal skillsleadershipteam playerempathyclient-first orientation