Delinea

DevOps Engineer

• Own reliability for production SaaS services end to end, including availability, performance, and capacity
• Define service-level indicators, service-level objectives, and error budgets
• Build and tune monitoring in Datadog and Azure Monitor, including detection monitors, synthetic checks, dashboards, and alert routing
• Automate incident response and replace manual runbook steps with code
• Participate in on-call rotation and lead incident response for high-severity events
• Coordinate incident resolution across Support, Engineering, and Product
• Write post-incident reviews and customer-facing root cause analyses
• Drive preventive actions to completion
• Work support escalations by reproducing issues, diagnosing logs, traces, and network captures, and routing or resolving issues with evidence
• Build and maintain infrastructure as code with Terraform and Azure DevOps pipelines
• Administer the web application firewall, including rule tuning, rate limiting, and false-positive triage
• Manage observability platform costs, including Datadog indexing, retention, custom metrics, APM, log ingestion, and archived log storage
• Operate within the FedRAMP High environment under change control and continuous monitoring processes
• Improve on-call rotation design, escalation paths, alert quality, runbook coverage, and regional handoffs
• Partner with Support, Security, Product, and Development to launch services with monitoring, runbooks, and SLOs

Senior Site Reliability Engineer – FedRAMP

Infrastructure Engineer

• Design, maintain, and secure the hosting platform for two distinct global SaaS products
• Develop tools and services that streamline operations and platform development experience
• Define and promote cloud-native architectural patterns across the platform
• Lead architecture decisions and design reviews
• Act as the escalation point for complex problems
• Foster collaboration, continuous improvement, and knowledge sharing
• Design, implement, and maintain secure, scalable infrastructure for global SaaS services
• Own service level objectives underpinning internal and external SLAs
• Ensure high availability, resilience, and scalability
• Improve observability and monitoring across infrastructure, platforms, and services
• Drive capacity planning and cloud cost optimization
• Apply security and compliance frameworks including ISO/IEC 27001, SOC 2, FedRAMP, and NIST SP 800-53
• Own solution design from analysis and architecture through development, deployment, and ongoing operation
• Evolve infrastructure-as-code, CI/CD, and progressive delivery
• Reduce operational toil through automation, self-service tooling, and standardization

Senior Site Reliability Engineer – FedRAMP

Senior Cloud Engineer – Infrastructure Services, FedRAMP