Customer Success Manager

• DeleteMe is the leader in proactive privacy protection helping organizations remove exposed personal data (PII) from the open web.
• Act as the voice of the customer and strategic business partner to optimize accounts around DeleteMe’s product.
• Drive retention, manage renewals, reduce churn, and assist with billing and subscription updates.
• Maintain Salesforce records and coordinate with Sales, Finance, and Account Executives for upsells, contracts, invoices, and offboarding.
• Engage in project management, account management, product/feature deployments, feedback loops, and customer growth opportunities.

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