HR Coordinator

Delegate CX

HR professional supporting HR operations, managing records, compliance, and onboarding processes in a BPO. Aiming for accurate and efficient HR processes in a fast-paced environment.

Posted 7/6/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱40,000 - ₱45,000 per monthWebsite

About the role

Key responsibilities & impact

Data entry and day-to-day support for HRIS-related projects such as establishing new entities, data uploads, new functionality, feeds and integrations, and routine reports.
Identifies, escalates, and resolves data integrity issues.
Processes changes in a timely manner, including off-boarding communication and tasks for exiting Artisans, ensuring Artisan information is accurate and complete.
Provides timely notification to internal stakeholders (e.g., Communications team, IT team, HR team) of non-confidential Artisan milestone moments, such as promotions, new roles and exits.
Stays informed of all US compliance matters related to employment records, policies and practices.
Engages with, and seeks guidance from, Legal advisors (internal and external) as needed, and alerts HR team members of substantive changes.
Revises and publishes updated policies and/or processes to remain in compliance with employment laws and standards.
Prepares and sends transfer offers, ensuring all necessary approvals are obtained.
Ensures all necessary documents are kept in Artisan e-files, HRIS, or other shared locations, and maintains confidentiality of records and information.
Identifies opportunities for streamlined processes and collaborates across the team to determine if, how, and when to implement changes.
Updates and manages HR templates, forms, and standard documents.
Updates intranet content for accuracy.
Review and confirm invoices for HR-related vendors and services.
Create and update employee resumes and professional profiles as needed.
Support various HR team members with ad hoc administrative tasks and special projects.

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field
2-3 years of experience in a Human Resources or administrative role
Excellent verbal and written English communication skills.
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Experience with HRIS systems (specifically, Paylocity) preferred
Intermediate skills in Excel, Pivot Tables, XLOOKUP, advanced formulas, etc.
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong attention to detail with a high level of accuracy and follow-through
Ability to manage multiple priorities and shifting requests from different stakeholders
Self-directed, proactive, and strong drive for progressing and completing projects
Excellent organizational and document management skills
Strong written and verbal communication skills
Ability to handle sensitive and confidential information with discretion

Benefits

Comp & perks

Competitive salary package
Permanent work-from-home setup
Company equipment provided
Internet stipend upon regularization
HMO coverage
PTO credits and service incentive leaves
Professional development and training programs
A people-centered company culture focused on personal and professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HRIS SystemsData EntryExcelPivot TablesXLOOKUPMicrosoft OfficeDocument ManagementReportingPolicy RevisionInvoice Review

Soft Skills

Attention to DetailOrganizational SkillsProactive ApproachAbility to Manage Multiple PrioritiesDiscretion with Confidential Information