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Marketing & Creative Support Coordinator
Delegate CXGraphic Designer creating marketing support materials for a U.S.-based BPO. Preparing customer proofs, creating designs, and supporting marketing campaigns in a remote role.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong graphic design skills with proficiency in Adobe Illustrator and Photoshop, ensuring the creation of clean, professional mockups and accurate customer proofs. Capable of managing multiple projects while adhering to brand guidelines and maintaining attention to detail.
Highest-signal resume keywords
Adobe IllustratorAdobe PhotoshopGraphic DesignCustomer Proof PreparationEmail Marketing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Graphic DesignMockup CreationArtwork File SetupFile Format ConversionLayout Design
Soft Skills
Attention to DetailOrganizational SkillsCommunication Skills
Tools & Technologies
Email Marketing PlatformsShopifyWooCommerceSocial Media Scheduling Tools
Certifications & Qualifications
Bachelor’s Degree in Graphic DesignBachelor’s Degree in Fine ArtsBachelor’s Degree in Marketing
Industry Keywords
Branded ApparelPromotional ProductsSignageMarketing MaterialsCustomer-Facing Graphics
About the role
Key responsibilities & impact- Prepare customer proofs for branded apparel, promotional products, signage, and merchandise
- Create clean, professional mockups using supplied logos, product images, templates, and brand guidelines
- Set up artwork files for internal review, client approval, and production
- Resize, edit, clean up, and adjust customer-supplied artwork when needed
- Create simple design layouts for flyers, digital ads, social media posts, email banners, website graphics, and promotional materials
- Follow existing brand guidelines for both The Promo Addict and You Need A BBQ
- Help maintain consistency across all marketing materials, presentations, and customer-facing graphics
- Organize and save design files in the correct folders with proper file naming
- Prepare accurate proofs for customer approval
- Double-check spelling, logo placement, colours, product details, quantities, and sizing before proofs are sent out
- Update proofs based on feedback from the sales or production team
- Prepare print-ready or production-ready files when required
- Convert, export, and package files in the correct formats such as PDF, PNG, JPG, AI, EPS, SVG, or other required file types
- Help ensure artwork is clean, usable, and ready before it reaches production
- Flag poor-quality logos, missing information, or artwork concerns to the appropriate team member
- Assist with creating and formatting email newsletters for both businesses
- Prepare graphics and layouts for promotional campaigns, product launches, sales events, BBQ classes, seasonal promotions, and branded merchandise campaigns
- Support social media content by creating graphics, resizing images, and preparing post layouts
- Help update website graphics, product images, banners, and promotional visuals when needed
- Assist with basic marketing calendars, campaign checklists, and project tracking
- Repurpose existing content into different formats, such as turning a newsletter graphic into a social post or website banner
Requirements
What you’ll need- Bachelor’s degree in Graphic Design, Fine Arts, Marketing, or a related field
- 1–3 years of experience in production, marketing, or graphic design roles
- Excellent written and spoken English
- Experience with email marketing platforms, Shopify, WooCommerce, social media scheduling tools, or basic website updates would be an asset
- Experience with Adobe Illustrator and Photoshop
- Strong graphic design skills with a good eye for layout, spacing, fonts, and brand consistency
- Ability to prepare clean, accurate customer proofs
- Strong written English and attention to grammar and spelling
- Excellent attention to detail
- Ability to follow instructions and brand standards
- Comfortable working with multiple brands and different types of tasks
- Organized and able to manage multiple projects at once
Benefits
Comp & perks- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth