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Delegate CX

Account Coordinator

Delegate CX

Home-Based Account Coordinator providing customer service and support queries from the Philippines. Engaging with clients and creating proposals while managing inquiries effectively.

Posted 6/17/2026full-timeRemote • 🇵🇭 PhilippinesJunior💰 ₱30,000 - ₱37,500 per monthWebsite

About the role

Key responsibilities & impact
  • Responsible for responding promptly to customer inquiries
  • Responsible for providing customers with information on product pricing, features, and availability
  • Responsible for creating proposals, quotes, and opportunities
  • Responsible for creating presentation format and compiling data for the preparation of sales presentations
  • Responsible for documenting all order-related activities in various systems
  • Ensures up-to-date records of customer interactions, transactions, comments, and complaints
  • Responsible for managing high volume of inbound and outbound emails
  • Responsible for providing general day-to-day customer service to clients and vendors
  • Ad hoc duties as assigned

Requirements

What you’ll need
  • College degree in Marketing, Communications, Business Administration, or related field
  • 1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience
  • Customer orientation and ability to adapt/respond to diverse types of characters
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
  • Proficient with Google suite (Google sheets, Gmail etc.)
  • Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal
  • Basic exposure to NetSuite is ideal
  • Very Proficient in written and spoken English

Benefits

Comp & perks
  • Work-from-home opportunities
  • Generous salaries
  • Empathetic management
  • Growth-oriented training
  • Travel allowances
  • Meals

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalesmarketingproposal creationdata compilationorder documentationcustomer retentioninside salesMicrosoft OfficeGoogle Suite
Soft Skills
customer orientationadaptabilitycommunicationproblem-solvinginterpersonal skillsattention to detailtime managementorganizational skillsteam collaborationresponsiveness