Account Coordinator

Delegate CX

Home-Based Account Coordinator providing customer service and support queries from the Philippines. Engaging with clients and creating proposals while managing inquiries effectively.

Posted 6/17/2026full-timeRemote • 🇵🇭 PhilippinesJunior💰 ₱30,000 - ₱37,500 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

customer servicesalesmarketingproposal creationdata compilationorder documentationcustomer retentioninside salesMicrosoft OfficeGoogle Suite

Soft Skills

customer orientationadaptabilitycommunicationproblem-solvinginterpersonal skillsattention to detailtime managementorganizational skillsteam collaborationresponsiveness

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft OutlookGoogle SheetsGmailAdobe IllustratorAdobe PhotoshopCanvaNetSuite

Industry Keywords

customer inquiriesproduct pricingsales presentationsinbound callsoutbound callshigh volume email managementclient servicevendor servicebusiness administrationcommunications

About the role

Key responsibilities & impact

Responsible for responding promptly to customer inquiries
Responsible for providing customers with information on product pricing, features, and availability
Responsible for creating proposals, quotes, and opportunities
Responsible for creating presentation format and compiling data for the preparation of sales presentations
Responsible for documenting all order-related activities in various systems
Ensures up-to-date records of customer interactions, transactions, comments, and complaints
Responsible for managing high volume of inbound and outbound emails
Responsible for providing general day-to-day customer service to clients and vendors
Ad hoc duties as assigned

Requirements

What you’ll need

College degree in Marketing, Communications, Business Administration, or related field
1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience
Customer orientation and ability to adapt/respond to diverse types of characters
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
Proficient with Google suite (Google sheets, Gmail etc.)
Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal
Basic exposure to NetSuite is ideal
Very Proficient in written and spoken English

Benefits

Comp & perks

Work-from-home opportunities
Generous salaries
Empathetic management
Growth-oriented training
Travel allowances
Meals