Home-Based Sales/Appointment Setter – Roofing Industry

Delegate CX

Home-Based Sales/Appointment Setter focusing on customer support and lead generation in roofing. Collaborating remotely to enhance customer satisfaction and manage service requests efficiently.

Posted 6/4/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 ₱22,000 - ₱27,500 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

blueprint readingroofing estimationlead generationcustomer serviceproject planningcost breakdownsproposal draftingcontract preparationconstruction softwareregulations research

Soft Skills

communication skillscustomer inquiry responsecoordinationreport developmentteam collaborationproblem-solvingtime managementadaptabilityattention to detailinterpersonal skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointGoogle applicationsCRM toolsXactimateHoverAccuLynxroofing softwareproject management toolsdocumentation tools

Certifications & Qualifications

Associate degreeBachelor's degree

Industry Keywords

roofing projectsconstructionreal estateBPO industrysales-related rolesbest practicesindustry standardsproject trackingcustomer consultationsinbound calls

About the role

Key responsibilities & impact

Support in analyzing blueprints and technical specifications to understand project requirements
Support contract preparation by drafting proposals and agreements for roofing projects
Utilize related roofing software & tools to streamline project planning, management, and documentation
Generate leads and set appointments for roofing consultations with potential customers
Respond to customer inquiries regarding services, pricing, and project timelines via phone, email, or chat
Communicate effectively with project managers, suppliers, and clients to ensure seamless coordination
Research roofing materials, industry standards, and regulations to stay informed on best practices
Develop reports, summaries, and cost breakdowns to assist in project tracking and decision-making
Participate in training sessions to enhance roofing estimation, customer service, and project planning expertise

Requirements

What you’ll need

Associate or bachelor’s degree in communications, engineering, business management, or a related field
1-2 years of proven work experience in customer service, construction, real estate, or sales-related roles or related fields
Fresh Graduates from engineering courses are highly encouraged to apply
Prior experience in customer service, lead generation, appointment setting, and outbound/inbound calls is ideal
Strong verbal and written English communication skills
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
Proficiency in Microsoft (e.g., Excel, PowerPoint) and Google applications
Basic knowledge of blueprint reading and construction software is an advantage
Has exposure to CRM tools for lead management and follow-ups
Familiarity with estimation software (e.g., Xactimate, Hover, AccuLynx) is a plus
Preferably experienced in the BPO / Real Estate industry

Benefits

Comp & perks

Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth