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Recruiter/Scheduler
Delegate CXHome-Based Recruiter/Scheduler supporting partner brands by managing candidate pipelines and caregiver scheduling. Develop skills in recruitment operations while working remotely from the Philippines.
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Advertising consistently across several platforms that 2nd Family is currently hiring.
- Cultivate a consistent flow of job applications to select from.
- Pre-screen all job applicants based on 2nd Family criteria
- Schedule interviews with those candidates you deem to be interview-material
- Collect all necessary information on each new caregiver to complete an employee file.
- Go through all of the onboarding paperwork and get all necessary pages signed by caregiver.
- Ensure all caregiver information is entered into AxisCare accurately and timely and that all necessary documents are scanned and saved online.
- Follow up on unconfirmed shifts to make sure the caregiver is aware and able to work
- Call, text, and email caregivers to fill shifts as needed
Requirements
What you’ll need- Bachelor’s degree in business administration, or any related field.
- 1-3 years of proven experience as a scheduler or other relevant administrative support experience.
- Strong verbal, written, and English communication skills.
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Working knowledge of medical terminology and medical insurance plans.
- Proven experience working in a medical office.
- Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
- Proficient with Google suite (Google sheets, Gmail etc.)
Benefits
Comp & perks- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
schedulingadministrative supportmedical terminologymedical insurance plans
Soft Skills
verbal communicationwritten communicationEnglish communication
Certifications
Bachelor’s degree in business administration