Accounts Receivable, Credit and Collections Representative

Delegate CX

Accounts Receivable Representative ensuring timely collections and assisting with client billing processes for DCX. Part of a collaborative finance team with a focus on continuous improvement.

Posted 4/15/2026full-timeRemote • 🇵🇭 PhilippinesJunior💰 ₱37,500 - ₱40,000 per monthWebsite

About the role

Key responsibilities & impact

Responsible for monitoring and maintaining assigned accounts
Customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos
Processing credit card payments for customer’s accounts
Handling the orders requiring pre-payment
Making outbound collection calls in a professional manner while keeping and improving customer relations
Releasing orders from credit hold, following company policy and procedures
Entering New Customers
Assisting with daily invoicing and Month End Reports
Enter the daily deposits and reconciliation
Assist in the processing and setting up of new account applications, pulling credit reports, sending trade references
Must be proficient in Word and Excel
Cross train in the different functions within the department
Other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, Business Administration, or a related field
1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent
Strong verbal, written, and English communication skills
Proficiency in most Microsoft Office Applications, databases, and accounting software
3 to 5 years of credit and collections experience, with strong negotiation skills with commercial accounts
High level of attention to detail and accuracy
Customer focused attitude and the ability to listen to customer needs

Benefits

Comp & perks

Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Accounts ReceivableGeneral AccountingCredit and CollectionsInvoicingReconciliationCredit ReportsNegotiationAttention to DetailAccuracy

Soft Skills

Verbal CommunicationWritten CommunicationCustomer FocusListening Skills

Certifications

Bachelor's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Administration