Delegate CX

Accounts Receivable, Credit and Collections Representative

Delegate CX

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱37,500 - ₱40,000 per month

Job Level

Junior

About the role

  • Responsible for monitoring and maintaining assigned accounts
  • Customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos
  • Processing credit card payments for customer’s accounts
  • Handling the orders requiring pre-payment
  • Making outbound collection calls in a professional manner while keeping and improving customer relations
  • Releasing orders from credit hold, following company policy and procedures
  • Entering New Customers
  • Assisting with daily invoicing and Month End Reports
  • Enter the daily deposits and reconciliation
  • Assist in the processing and setting up of new account applications, pulling credit reports, sending trade references
  • Must be proficient in Word and Excel
  • Cross train in the different functions within the department
  • Other duties as assigned

Requirements

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field
  • 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent
  • Strong verbal, written, and English communication skills
  • Proficiency in most Microsoft Office Applications, databases, and accounting software
  • 3 to 5 years of credit and collections experience, with strong negotiation skills with commercial accounts
  • High level of attention to detail and accuracy
  • Customer focused attitude and the ability to listen to customer needs
Benefits
  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts ReceivableGeneral AccountingCredit and CollectionsInvoicingReconciliationCredit ReportsNegotiationAttention to DetailAccuracy
Soft Skills
Verbal CommunicationWritten CommunicationCustomer FocusListening Skills
Certifications
Bachelor's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Administration