Data Entry Specialist
Delegate CX
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱35,000 - ₱40,000 per month
About the role
- Perform database updates for client data per company procedures
- Properly and timely complete all documentation
- Create, edit, and complete call summaries according to the written procedure
- Attend and participate in training sessions as scheduled
- Provide timely responses to team members
- Perform data entry
- Maintain client files and appropriate electronic documentation
- Be available for meetings as requested
- With the ever-changing technology of A.I., other duties may be assigned, added, and/or removed.
Requirements
- Bachelor's degree in Marketing, Communications, and Business Administration, or any related field
- 2-3 years of data entry and administrative, and/or related experience working in an office or equivalent combination of education and experience
- Strong verbal, written, and English communication skills
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Experience with Microsoft Dynamics 365
- Certificate in Office Administration (preferred)
Benefits
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocumentationcall summariesdatabase updates
Soft Skills
communication skillstimelinessteam collaborationadaptability
Certifications
Bachelor's degreeCertificate in Office Administration