Delegate CX

Sales Assistant

Delegate CX

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱30,000 - ₱35,000 per month

About the role

  • Provide customers with information on product pricing, features, and availability.
  • Create proposals, quotes, and opportunities.
  • Create presentation formats and compile data for sales presentations.
  • Document all order-related activities in various systems.
  • Send follow-up with suppliers on orders.
  • Ensure up-to-date records of customer interactions, transactions, comments, and complaints.
  • Manage a high volume of inbound and outbound emails.
  • Provide general day-to-day customer service to clients and vendors.
  • Perform ad hoc tasks aligned with those mentioned above.

Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration, or any related field
  • 1-2 years of direct Promotional, Customer Service, or Order Management role
  • Strong verbal, written, and English communication skills
  • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
  • Proficient with promotional industry-specific software (e.g., Sage, ESP, CommonSku, Syncore)
  • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
  • Proficient with Google suite (Google sheets, Gmail, etc.)
  • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal
  • Customer orientation and the ability to adapt to and respond to diverse types of characters.
  • Comfortable with social media marketing.
Benefits
  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer serviceorder managementproposal creationdata compilationsales presentationspromotional industry softwareMicrosoft WordMicrosoft PowerPointMicrosoft ExcelGoogle Sheets
Soft skills
verbal communicationwritten communicationcustomer orientationadaptabilityresponse to diverse characters
Certifications
Bachelor's degree in MarketingBachelor's degree in CommunicationsBachelor's degree in Business Administration