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Medical Central Scheduling Call Center Representative
Delaware Valley UniversityCentral Scheduling Call Center Representative responsible for scheduling patient appointments in a medical practice. First point of contact for patients, coordinating schedules and ensuring accurate data entry.
Posted 5/2/2026full-timeRemote • Florida, New Jersey, Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite
About the role
Key responsibilities & impact- Answer inbound calls promptly and courteously, providing scheduling support to patients.
- Schedule, reschedule, and cancel appointments across various departments and specialties using electronic health record (EHR) and scheduling systems.
- Verify insurance eligibility and obtain necessary authorizations or referrals when required.
- Confirm appointments and provide pre-visit instructions to patients.
- Coordinate appointment times based on provider availability, patient needs, and clinic flow.
- Accurately enter and update patient demographic and insurance information.
- Maintain compliance with HIPAA and all applicable federal and state regulations.
- Collaborate with clinical staff to ensure seamless patient care and scheduling accuracy.
- Address patient inquiries and escalate issues as needed to the appropriate department.
- Perform daily appointment audits to ensure accuracy and resolve discrepancies.
Requirements
What you’ll need- High school diploma or equivalent required.
- 1–2 years of experience in medical scheduling or front office healthcare setting preferred.
- Familiarity with medical terminology, EHR systems (e.g., eClinicalWorks), and insurance verification processes is a plus.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Delaware Valley University Website LinkedIn All Job Openings 201 - 500 employees Founded 1896 📚 Education 🌾 Agriculture Education
- Agriculture Delaware Valley University is a private university in Doylestown, Pennsylvania focused on experiential, career-oriented education with strong programs in agriculture, life sciences, and applied fields. The university emphasizes hands-on learning through its award-winning Experience360 program, offers undergraduate and graduate degrees (including a Master of Public Health), professional certificates, and strong employer connections that lead to high post-graduation career outcomes. DelVal also supports applied research and industry partnerships in areas like crop science, plant genetics, nutrition, and agricultural innovation. Medical Central Scheduling Call Center Representative Job not on LinkedIn 🔥 5 minutes ago 🐊 Florida, New Jersey, +1 more states – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Answer inbound calls promptly and courteously, providing scheduling support to patients.
- Schedule, reschedule, and cancel appointments across various departments and specialties using electronic health record (EHR) and scheduling systems.
- Verify insurance eligibility and obtain necessary authorizations or referrals when required.
- Confirm appointments and provide pre-visit instructions to patients.
- Coordinate appointment times based on provider availability, patient needs, and clinic flow.
- Accurately enter and update patient demographic and insurance information.
- Maintain compliance with HIPAA and all applicable federal and state regulations.
- Collaborate with clinical staff to ensure seamless patient care and scheduling accuracy.
- Address patient inquiries and escalate issues as needed to the appropriate department.
- Perform daily appointment audits to ensure accuracy and resolve discrepancies. 🎯 Requirements
- High school diploma or equivalent required.
- 1–2 years of experience in medical scheduling or front office healthcare setting preferred.
- Familiarity with medical terminology, EHR systems (e.g., eClinicalWorks), and insurance verification processes is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Call Center Specialist 🔥 9 hours ago Team Focus Insurance Group 201 - 500 ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Customer Service Representative in remote role answering inquiries about personal lines insurance policies for clients and agents. Focus on delivering exceptional customer experience while multitasking in fast-paced environment. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨🎓 No degree required Contact Center Administrator 🔥 10 hours ago Aeroflow Health 501 - 1000 ⚕️ Healthcare Insurance 👥 B2C Website LinkedIn All Job Openings Contact Center Administrator at Aeroflow Health supporting and evolving contact center platforms and processes. Coordinating across teams for effective solutions and improvements. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Customer Contact Center Representative 🔥 11 hours ago IQVIA 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology 🤖 Artificial Intelligence Website LinkedIn All Job Openings Contact Center Representative delivering patient support services for a leading global biopharmaceutical company. Engaging in inbound and outbound communication to assist healthcare providers and patients. 🇺🇸 United States – Remote 💵 $21 - $23 / hour 💰 $1G Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨🎓 No degree required 🦅 H1B Visa Sponsor Customer Contact Center Representative 🔥 11 hours ago IQVIA 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology 🤖 Artificial Intelligence Website LinkedIn All Job Openings Contact Center Representative providing customer support for patient services at IQVIA. Engaging via phone, email, and chat to ensure patient needs are met efficiently and effectively. 🇺🇸 United States – Remote 💵 $21 - $23 / hour 💰 $1G Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨🎓 No degree required 🦅 H1B Visa Sponsor Call Center Patient Services Assistant 🔥 13 hours ago GBMC HealthCare 1001 - 5000 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Call Center Patient Services Assistant answering and screening high volume patient calls. Registering patient demographics and scheduling appointments at GBMC HealthCare. 🇺🇸 United States – Remote 💵 $17 - $25 / hour ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨🎓 No degree required View More Call Center Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
medical schedulinginsurance verificationappointment coordinationdata entrypatient demographic managementappointment auditing
Soft Skills
communicationcustomer servicecollaborationproblem-solvingattention to detail
Certifications
high school diploma