Senior Manager, Crisis Program

Delaware Guidance Services for Children and Youth, Inc.

Senior Manager overseeing the operations of a crisis program, ensuring high-risk youth are supported and services delivered effectively. Responsible for staff supervision, program development, and compliance with agency standards.

Posted 4/17/2026full-timeWilmington • 🇺🇸 United StatesSenior💰 $86,620 - $108,275 per yearWebsite

About the role

Key responsibilities & impact

Under the supervision of the Chief Clinical Officer, responsible for administering the programmatic operations, including project/program development, contract and fee management.
Provide direct supervision of Crisis Clinical Coordinators and Call Center Supervisor to ensure crisis services are provided with clinical integrity.
Engage in planning and program conception, including the development of other 24/7 and risk preventative services.
Coordinate expedited community crisis responses as needed due to emergency traumatic/loss events that occur impacting youth in Delaware.
Collaborate with community partners to address needs or concerns related to crisis intervention services.

Requirements

What you’ll need

Master’s Degree which qualifies for licensure in the state of Delaware as a Licensed Clinical Social Worker (LCSW), License Professional Counselor of Mental Health (LPCMH), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist.
Possess Delaware Clinical Licensure (social work, psychology, counseling)
Minimum of 7 years post licensure clinical experience preferably within an evidenced- based or evidenced-informed child and family interventions program
Minimum of 5 years post licensure supervisory experience
Minimum of 5 years of education / training in suicide risk prevention and intervention
Valid driver’s license and satisfactory driving record.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program developmentcontract managementfee managementcrisis interventionsupervisioncommunity crisis responserisk preventionevidence-based interventionsclinical integritytrauma-informed care

Soft Skills

leadershipcollaborationplanningcommunicationproblem-solvingorganizational skillsempathyadaptabilitycritical thinkingteam management

Certifications

Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor of Mental Health (LPCMH)Licensed Marriage and Family Therapist (LMFT)Licensed PsychologistDelaware Clinical Licensure