Senior Mortgage Loan Processor

Del Norte Credit Union

Senior Mortgage Loan Processor managing pipeline of applications ensuring compliance and accuracy. Acts as liaison between members and internal partners to resolve issues effectively.

Posted 6/26/2026full-timeSanta Fe • New Mexico • 🇺🇸 United StatesSenior💰 $25 - $31 per hourWebsite

About the role

Key responsibilities & impact

Maintains proactive communication with loan originators, members, and internal partners to resolve issues and provide updates.
Manages loan pipeline to meet service level agreements, processing timelines, and closing deadlines.
Reviews applications to ensure alignment with FNMA, regulatory, and credit union guidelines.
Communicates with applicants and members to request and clarify required loan documentation.
Obtains, reviews, and validates borrower documentation (income, assets, credit, collateral) for accuracy and completeness.
Prepares and submits complete, compliant loan packages to underwriting for approval.
Submits clean, well-documented files to underwriting and efficiently clears conditions.
Provides mentorship and workflow support to processors, contributing to team efficiency and process improvements.

Requirements

What you’ll need

Three years to five years of similar or related experience.
A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Mortgage Regulations (Intermediate)
Underwriting Guidelines (Intermediate)
Microsoft Office Suite (Advanced)
Time Management (Advanced)
Organizational Culture (Advanced)

Benefits

Comp & perks

Spanish Speaking Incentive
Medical, Dental and Vision insurance. Available the first of the month following date of hire.
401(k) - Traditional or Roth
Paid Time Off
Eleven paid holidays/year
Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan processingloan documentation reviewcomplianceFNMA guidelinesregulatory guidelinescredit union guidelinesunderwritingpipeline managementconflict resolutionprocess improvements

Soft Skills

interpersonal skillscommunicationmentorshipteam efficiencytime managementorganizational skillsrelationship buildingcooperationworkflow supportproblem-solving