Degreed

Solutions Engineer

• Degreed is the upskilling platform that fuels growth and innovation through lifelong learning, bringing together LMSs, courses, videos, articles, projects, and skill insights.
• Partner closely with Sales, Product, and Engineering to design and deliver scalable, secure solutions aligned to client needs.
• Shape solution design across the region, helping enterprise clients unlock Degreed’s platform through thoughtful architecture and consultative guidance.
• Remote-first role based in APJ with potential for limited international travel (1–2 times per year).
• Consult with potential clients, provide strategic business and technical guidance, and support Sales with technical questions and presentations.
• Develop and deliver product demonstrations and proof-of-concept sessions; assist in creating use cases, statements of work, and RFP responses.
• Collaborate with Marketing, Engineering, and Client Experience to ensure seamless product delivery and long-term client success.
• Conduct technical assessments and recommend improvements; ensure solutions align with industry best practices and regulatory requirements.

Global Business Solutions Architect

Capture Manager

• Modern growth marketer responsible for driving qualified traffic, optimizing conversion paths, and uncovering growth levers across Degreed’s website and digital channels.
• Build, test, and maintain landing pages, forms, and CTAs using HubSpot CMS; ensure performance, responsiveness, accessibility, and UX quality.
• Own technical SEO: metadata, schema, redirects, robots.txt, XML sitemaps; monitor site speed, crawlability, indexing, Core Web Vitals.
• Manage Google Tag Manager, conversion tracking, event tagging, and consistent UTM taxonomy across channels.
• Collaborate with Content Strategy, Marketing Ops, RevOps, Product Marketing, and Creative on SEO roadmap, CRO testing, lead flow, and positioning updates.
• Use AI tools to accelerate copywriting, design iteration, UX testing, and automate performance insights.

Website and Demand Capture Manager

• Build, test, and maintain landing pages, forms, and CTAs using HubSpot CMS
• Ensure page performance, mobile responsiveness, accessibility, and UX quality using HTML, CSS, PHP
• Maintain brand consistency and high visual standards across web assets
• Manage website localization in partnership with the internal localization team
• Own SEO infrastructure: metadata, schema markup, redirects, robots.txt, XML sitemaps; monitor and improve site speed, crawlability, indexing, and Core Web Vitals; conduct regular site audits using tools like SEMrush
• Own Google Tag Manager, conversion tracking, and event tagging; maintain consistent UTM taxonomy and campaign tagging; collaborate on lead attribution and build dashboards to streamline reporting
• Use AI tools to accelerate copywriting, design iteration, UX testing, and automate performance insights
• Support CRO testing and landing page optimization with Marketing Ops; align with RevOps and Marketing Automation to ensure proper lead flow and attribution
• Evaluate and test tools to automate performance insights and reduce manual work; proactively share new tools, tactics, and growth opportunities with the team

Support Engineer

• Degreed upskilling platform connecting LMSs, courses, videos, articles, projects and skill insights to opportunities.
• Provide prompt, high-quality technical support to Degreed clients by phone, email and chat, owning tickets from first response through to resolution.
• Accurately record issues and resolutions; contribute to Knowledge Centre with clear, helpful articles.
• Analyze issues, research solutions, and resolve technical challenges tailored to each client’s needs.
• Recognize when cases need escalation and route efficiently to appropriate team members.
• Keep up with product updates and team processes to support clients with the latest knowledge.
• Listen actively, show empathy, and turn client challenges into positive experiences.
• Work cross-functionally and participate in team initiatives to drive continuous improvement.
• Help onboard and train new team members, sharing best practices and fostering team growth.
• Monitor ticket queues, prioritize urgent issues, and manage your time effectively.
• Identify potential client challenges early and offer solutions before issues escalate.

Technical Support Specialist, French Speaking

DevOps Engineer

• Lead and contribute to Infrastructure as Code initiatives using Terraform.
• Help define and improve our cloud infrastructure on Azure.
• Work closely with engineering teams to streamline deployments and build robust CI/CD pipelines.
• Support our shift toward containerization (e.g. Kubernetes).
• Collaborate with teams across the business to support growth, scalability, and automation.
• Participate in a rotating on-call schedule to support uptime and stability.
• Drive the shift toward Infrastructure as Code (IaC).
• Develop tools to empower developers to manage their codebases effectively.
• Implement and configure new development tools and infrastructure.
• Optimize software delivery through process automation and best practices.
• Foster a culture of collaboration, knowledge sharing, and continuous improvement.

Global Business Solutions Architect

Website and Demand Capture Manager

Website and Demand Capture Manager

Technical Support Specialist, French Speaking

Senior DevOps Engineer, Azure