Degreed

Revenue Operations

• Support Revenue Teams – Align enablement programs to support Sales, Customer Success, and Account Management teams, ensuring each has the training and resources needed to succeed.
• Design Learning & Onboarding Programs – Develop and manage structured onboarding, ever-boarding, and product certification pathways to drive faster ramp-up and higher engagement.
• Create & Maintain Enablement Resources – Build and continuously update playbooks, product guides, case studies, Gong call libraries, and competitive insights that are relevant, accurate, and easily accessible.
• Optimize the Revenue Tech Stack – Lead optimization and adoption of enablement tools and technologies, ensuring teams maximize their use of Gong, Salesforce, Outreach, and related platforms.
• Measure & Report Impact – Define and track key KPIs (e.g., ramp time, productivity, certification rates, retention, win rates) to measure program effectiveness and inform continuous improvement.
• Innovate Enablement Programs – Stay ahead of industry best practices, leveraging new technologies (including AI) to enhance enablement, learning delivery, and automation.
• Coach & Share Best Practices – Review presentations, demos, and client interactions, providing constructive feedback and identifying patterns of success to scale across teams.

Revenue Enablement Program Manager

Solutions Engineer

• Bridge the gap between technology and strategy partnering with Sales
• Design and deliver solutions for clients
• Guide senior executives through complex decisions
• Support evolving AI initiatives and connect innovation with real-world use cases
• Act as a trusted advisor to prospects and customers
• Shape technical strategy across enterprise and mid-market deals
• Lead discovery sessions to uncover requirements
• Collaborate cross-functionally with Marketing, Product, Engineering, and Client Experience

Senior Solutions Architect

• Bring Degreed to life through engaging demos and consultative presentations that connect client challenges to real use cases.
• Act as a trusted advisor to prospects and customers, guiding them on strategic approaches to implementation, integration, and long-term scalability.
• Shape technical strategy across enterprise and mid-market deals, aligning product capabilities to business needs in collaboration with Sales.
• Lead discovery sessions to uncover requirements, anticipate objections, and design solutions that drive measurable impact.
• Create clarity around Degreed’s architecture, configuration options, and extensibility — helping clients envision their future state.
• Support pilots and sandbox environments by defining scope, success criteria, and implementation plans that accelerate decision-making.
• Collaborate cross-functionally with Marketing, Product, Engineering, and Client Experience to ensure consistent and high-quality delivery throughout the sales cycle.
• Contribute to AI innovation by leading conversations on ecosystem use, tooling, and future-state architecture that connects AI with learning impact.
• Document and deliver proposals, statements of work, and RFP responses that clearly articulate our value and solution approach.
• Champion Degreed’s mission in every client interaction — combining technical excellence with empathy, clarity, and purpose.

Software Engineer

• Define and lead the integration strategy, aligning with Degreed’s product roadmap and enterprise client needs.
• Build and scale engineering teams focused on integrations, fostering growth and technical excellence.
• Own the architecture and delivery of integration services — including APIs, connectors, middleware, and data pipelines.
• Ensure all integration solutions meet standards for security, performance, reliability, and compliance.
• Partner across functions to deliver integrations that are robust, scalable, and customer-centric.
• Apply AI/ML and automation to enhance monitoring, self-service, and operational efficiency.
• Drive engineering best practices for development, testing, observability, and risk mitigation (aligned with Project SWIFT).
• Act as a key voice in client and partner conversations, aligning technical strategy with business outcomes.

Director of Engineering – Integrations

DevOps Engineer

• Lead and contribute to Infrastructure as Code initiatives using Terraform.
• Help define and improve our cloud infrastructure on Azure.
• Work closely with engineering teams to streamline deployments and build robust CI/CD pipelines.
• Support our shift toward containerization (e.g. Kubernetes).
• Collaborate with teams across the business to support growth, scalability, and automation.
• Participate in a rotating on-call schedule to support uptime and stability.

Senior DevOps Engineer, Azure

• Consult with potential clients, providing strategic business and technical guidance on implementing Degreed solutions.
• Provide expert guidance on integrations, configurations, and product capabilities.
• Support Sales by answering technical questions and handling solution presentations.
• Develop and deliver product demonstrations and proof-of-concept sessions showcasing Degreed’s capabilities.
• Collaborate with Sales to identify and qualify new business opportunities, offering technical expertise throughout the sales cycle.
• Assist in creating use cases, statements of work, and RFP responses.
• Work closely with Marketing, Engineering, and Client Experience teams to ensure seamless product delivery and long-term client success.
• Conduct technical assessments and recommend improvements for existing systems and processes.
• Ensure solutions align with industry best practices and regulatory requirements.

Global Business Solutions Architect

Sales Development Rep

• Identify and prospect potential new prospects and clients through deep account/contact research, outbound calls, emails, social media outreach, and in-person events
• Qualify leads and schedule meetings for the sales team with key decision-makers to progress opportunities
• Leverage sales tools and technology (Outreach, Salesforce, DemandBase, Sales Navigator) to optimize outreach processes
• Develop a deep understanding of Degreed's platform and how it addresses corporate learning and development needs
• Collaborate closely with cross-functional teams to ensure seamless handoff of leads
• Partner with Sales Directors to develop account planning and outreach strategies and multi-thread opportunities
• Maintain accurate records of outreach and lead progress in the CRM system
• Aid in execution and communication of events (in-person and virtual) to drive attendance and pipeline generation
• Engage with business leaders, understand their challenges, and position Degreed as a solution to meet their strategic goals

Sales Development Representative

Support Engineer

• Provide prompt, high-quality technical support to Degreed clients by phone, email and chat, owning tickets from first response through to resolution
• Accurately record issues and resolutions; contribute to the Knowledge Centre with clear, helpful articles
• Analyze issues, research solutions, and resolve technical challenges tailored to each client’s needs
• Recognize when cases need escalation and route efficiently to appropriate team members
• Keep up with product updates and team processes to support clients with the latest knowledge
• Listen actively, show empathy, and turn client challenges into positive experiences
• Work cross-functionally and participate in team initiatives to drive continuous improvement
• Help onboard and train new team members, sharing best practices and fostering team growth
• Monitor ticket queues, prioritize urgent issues, and manage time effectively
• Identify potential client challenges early and offer proactive solutions
• Report to the Manager, International Technical Support
• Role requires hybrid work from the Netherlands and joining the Leiden office once a week; scheduled weekend rotations required

Technical Support Specialist

Capture Manager

• Build, test, and maintain landing pages, forms, and CTAs using HubSpot CMS
• Ensure page performance, mobile responsiveness, accessibility, and UX quality using HTML, CSS, PHP
• Maintain brand consistency and high visual standards across web assets
• Manage website localization in partnership with the internal localization team
• Own SEO infrastructure: metadata, schema markup, redirects, robots.txt, XML sitemaps; monitor and improve site speed, crawlability, indexing, and Core Web Vitals; conduct regular site audits using tools like SEMrush
• Own Google Tag Manager, conversion tracking, and event tagging; maintain consistent UTM taxonomy and campaign tagging; collaborate on lead attribution and build dashboards to streamline reporting
• Use AI tools to accelerate copywriting, design iteration, UX testing, and automate performance insights
• Support CRO testing and landing page optimization with Marketing Ops; align with RevOps and Marketing Automation to ensure proper lead flow and attribution
• Evaluate and test tools to automate performance insights and reduce manual work; proactively share new tools, tactics, and growth opportunities with the team

Website and Demand Capture Manager

• Modern growth marketer responsible for driving qualified traffic, optimizing conversion paths, and uncovering growth levers across Degreed’s website and digital channels.
• Build, test, and maintain landing pages, forms, and CTAs using HubSpot CMS; ensure performance, responsiveness, accessibility, and UX quality.
• Own technical SEO: metadata, schema, redirects, robots.txt, XML sitemaps; monitor site speed, crawlability, indexing, Core Web Vitals.
• Manage Google Tag Manager, conversion tracking, event tagging, and consistent UTM taxonomy across channels.
• Collaborate with Content Strategy, Marketing Ops, RevOps, Product Marketing, and Creative on SEO roadmap, CRO testing, lead flow, and positioning updates.
• Use AI tools to accelerate copywriting, design iteration, UX testing, and automate performance insights.

• Degreed is the upskilling platform that fuels growth and innovation through lifelong learning, bringing together LMSs, courses, videos, articles, projects, and skill insights.
• Partner closely with Sales, Product, and Engineering to design and deliver scalable, secure solutions aligned to client needs.
• Shape solution design across the region, helping enterprise clients unlock Degreed’s platform through thoughtful architecture and consultative guidance.
• Remote-first role based in APJ with potential for limited international travel (1–2 times per year).
• Consult with potential clients, provide strategic business and technical guidance, and support Sales with technical questions and presentations.
• Develop and deliver product demonstrations and proof-of-concept sessions; assist in creating use cases, statements of work, and RFP responses.
• Collaborate with Marketing, Engineering, and Client Experience to ensure seamless product delivery and long-term client success.
• Conduct technical assessments and recommend improvements; ensure solutions align with industry best practices and regulatory requirements.

• Degreed upskilling platform connecting LMSs, courses, videos, articles, projects and skill insights to opportunities.
• Provide prompt, high-quality technical support to Degreed clients by phone, email and chat, owning tickets from first response through to resolution.
• Accurately record issues and resolutions; contribute to Knowledge Centre with clear, helpful articles.
• Analyze issues, research solutions, and resolve technical challenges tailored to each client’s needs.
• Recognize when cases need escalation and route efficiently to appropriate team members.
• Keep up with product updates and team processes to support clients with the latest knowledge.
• Listen actively, show empathy, and turn client challenges into positive experiences.
• Work cross-functionally and participate in team initiatives to drive continuous improvement.
• Help onboard and train new team members, sharing best practices and fostering team growth.
• Monitor ticket queues, prioritize urgent issues, and manage your time effectively.
• Identify potential client challenges early and offer solutions before issues escalate.

Technical Support Specialist, French Speaking

• Lead and contribute to Infrastructure as Code initiatives using Terraform.
• Help define and improve our cloud infrastructure on Azure.
• Work closely with engineering teams to streamline deployments and build robust CI/CD pipelines.
• Support our shift toward containerization (e.g. Kubernetes).
• Collaborate with teams across the business to support growth, scalability, and automation.
• Participate in a rotating on-call schedule to support uptime and stability.
• Drive the shift toward Infrastructure as Code (IaC).
• Develop tools to empower developers to manage their codebases effectively.
• Implement and configure new development tools and infrastructure.
• Optimize software delivery through process automation and best practices.
• Foster a culture of collaboration, knowledge sharing, and continuous improvement.