Medical Sales Representative

Defy Medical

Patient Liaison engaging with inbound patient leads and selling integrative wellness services at Defy Medical. Requires experience in medical sales and relationship management.

Posted 5/9/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Source new patient sales opportunities through inbound lead follow-up
Maintain a 24-hour turnaround time on contacting all new inbound leads
Develop a weekly call plan that consists of dedicated time slots to contact pending and new leads
Responsible for accurate and complete patient information recorded in the CRM
Maintain high-volume outgoing communications, with details logged in CRM
Execute patient communication campaigns and maintain a follow up schedule until each lead is contacted
Communicate between patient and appropriate Defy department to assist in the intake process as needed
Follow established sales operating procedures and best practices
Meet all performance expectations and regularly exceed sales goals

Requirements

What you’ll need

Bachelor’s degree in business or related field, preferred not required
Previous experience in inbound sales or related sales experience preferred
Proficiency in written and verbal communications
Genuine interest in therapies related to wellness, quality of life, and hormone therapies
Fluent in Spanish and English
Phone sales: 2 years (Required)
Medical sales: 1 year (Required)
HRT / TRT: 1 year (Preferred)

Benefits

Comp & perks

401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inbound salesphone salesmedical salesHRTTRTCRM proficiencycommunication campaignssales operating procedureslead follow-upsales goals

Soft Skills

written communicationverbal communicationorganizational skillsinterpersonal skillstime managementcustomer serviceproblem-solvingattention to detailadaptabilityteam collaboration