Director, IT System Business Partner – Commercial and Medical

Definium Therapeutics

Director of IT System Business Partner at Definium Therapeutics. Overseeing technology solutions by aligning IT with Commercial and Medical strategies and regulatory obligations.

Posted 7/24/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $203,632 - $233,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT business partnering within regulated life sciences, focusing on Commercial and Medical Affairs systems. Proficient in managing CRM platforms, ensuring compliance with regulatory frameworks, and fostering strong stakeholder relationships.

Highest-signal resume keywords

IT Business PartneringCRM Platform ManagementVeeva Commercial SuiteRegulatory Compliance (GxP, HIPAA, GDPR)Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AdministrationRequirements GatheringTechnical ExpertiseData Integrity PrinciplesSQLRisk Mitigation StrategiesUser Adoption StrategiesChange ManagementAnalyticsContent Management

Soft Skills

Exceptional CommunicationInfluencing Without AuthorityStakeholder Relationship Management

Tools & Technologies

Veeva Vault CRMData BricksSnowflakeSaaS PlatformsField Enablement Tools

Certifications & Qualifications

Veeva Certifications

Industry Keywords

Life SciencesCommercial AffairsMedical AffairsRegulated Environment

Tech Stack

Tools & technologies

SQLVault

About the role

Key responsibilities & impact

Act as the primary IT point of contact for Commercial and Medical Affairs leadership, developing strong, trust-based partnerships
Understand the Commercial and Medical Affairs strategy, business goals, and operational challenges, aligning business objectives to clear, prioritized IT initiatives and requirements
Support systems and new product introduction by providing technical expertise, system administration, problem solving, and strategies for risk mitigation
Support the overall governance and lifecycle management of commercial and Medical Affairs systems and platforms. (e.g., Veeva Vault CRM, Open Data, Link, Approved Email)
Lead requirements gathering, documentation, and testing for commercial and Medical Affairs platforms. Ensure configuration, enhancement, and expansion of the systems aligns with broader organizational data standards, information security practices, and regulatory needs
Work closely with IT and Legal to ensure data protection controls such as segmentation and access boundaries are designed, implemented, and consistently enforced in alignment with regulatory requirements
Ensure alignment between business demand and IT capacity and prioritization
Provide oversight and system administration across SaaS platforms supporting Commercial operations and Medical Affairs. (e.g., CRM, field enablement, analytics, content management)
Ensure solutions are scalable, user-centric, and aligned with enterprise architecture standards
Monitor delivery risks, dependencies, and change impacts; escalate as appropriate
Serve as a clear communicator between technical and non-technical stakeholders
Drive change management, user adoption, and ongoing optimization of deployed solutions.
Note that this is a hands-on role. A successful candidate will be expected to execute all above requirements with minimal assistance from staff.

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience)
7+ years of experience in IT, business systems, or technology business partnering roles supporting Commercial functions (Sales, Marketing, or adjacent teams) within a regulated life sciences environment
5+ years of experience building and supporting CRM, Medical Affairs and Commercial enablement platforms. Veeva Commercial suite, Data Bricks, Snowflake, SQL experience strongly preferred
Veeva certifications are strongly preferred
Familiarity with regulatory frameworks (GxP, HIPAA, GDPR) and data integrity principles
Exceptional communication and stakeholder management skills
Proven ability to influence without authority and manage senior stakeholder relationships.

Benefits

Comp & perks

100% paid health benefits including Medical, Dental and Vision for you and your dependents
401(k) program with company match and vesting after the turn of the first month after your start date
Flexible time off
Generous parental leave and some fun fringe perks!