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DeepSource GmbH

Monitoring & Observability Engineer – 24x7 Operations

DeepSource GmbH

Engineer responsible for monitoring and maintaining the operational health of the private cloud platform and managing a 24x7 managed monitoring service.

Posted 4/16/2026full-timeRiyadh • 🇸🇦 Saudi ArabiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Full-Stack Observability: Manage **Dynatrace APM** to monitor application performance, transaction tracing, and user experience for 100+ apps and 12 databases.
  • Infrastructure Oversight: Utilize **ManageEngine** to monitor 100 network devices and 1,000+ hosts, tracking health metrics like CPU, latency, and packet loss.
  • Dependency Mapping: Use Dynatrace **Smartscape** to map digital asset relationships and perform impact analysis during incidents.
  • 24x7 NOC Operations: Provide continuous alert triage, and escalation management within a rotating shift model.
  • Performance Governance: Generate real-time dashboards and detailed RCA (Root Cause Analysis) reports to drive continuous service improvement.

Requirements

What you’ll need
  • Bachelor’s degree or Diploma in engineering /computer science or similar (preferred)
  • **Experience in monitoring tools **experience with **Dynatrace** and/or **ManageEngine** monitoring suites.
  • **Technical Depth:** Strong understanding of application topology, network protocols, and Data Center infrastructure "Servers , Storage and networking".
  • **Previous enperience ** 24x7 Managed Services or NOC environment. (preferred)
  • **Process:** Experience with ITIL frameworks, incident management, and meeting strict SLA targets.
  • **Communication:** Ability to translate technical telemetry into clear performance reports and dashboards.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account DeepSource GmbH Website LinkedIn All Job Openings 1 - 10 employees DeepSource stands as a trusted partner for businesses seeking cutting-edge AI services in computer vision, natural language processing, and predictive analytics. With a particular focus on Arabic NLP and ChatGPT bot development, DeepSource is dedicated to empowering companies with groundbreaking solutions that streamline operations, optimize workflows, and enhance user experiences. Our commitment to excellence is evident in our approach to addressing a wide range of AI needs, from hiring top talent and managing end-to-end AI projects to providing tailored consulting and comprehensive training programs. DeepSource's team of experts is equipped with extensive knowledge and experience in various AI technologies, which enables them to develop and deploy advanced solutions across multiple industries. Our adaptive strategies and innovative methodologies allow businesses to stay competitive in today's rapidly evolving digital landscape. Monitoring & Observability Engineer – 24x7 Operations 🔥 2 minutes ago 🏢🏡 Riyadh – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Full-Stack Observability: Manage **Dynatrace APM** to monitor application performance, transaction tracing, and user experience for 100+ apps and 12 databases.
  • Infrastructure Oversight: Utilize **ManageEngine** to monitor 100 network devices and 1,000+ hosts, tracking health metrics like CPU, latency, and packet loss.
  • Dependency Mapping: Use Dynatrace **Smartscape** to map digital asset relationships and perform impact analysis during incidents.
  • 24x7 NOC Operations: Provide continuous alert triage, and escalation management within a rotating shift model.
  • Performance Governance: Generate real-time dashboards and detailed RCA (Root Cause Analysis) reports to drive continuous service improvement. 🎯 Requirements
  • Bachelor’s degree or Diploma in engineering /computer science or similar (preferred)
  • **Experience in monitoring tools **experience with **Dynatrace** and/or **ManageEngine** monitoring suites.
  • **Technical Depth:** Strong understanding of application topology, network protocols, and Data Center infrastructure "Servers , Storage and networking".
  • **Previous enperience ** 24x7 Managed Services or NOC environment. (preferred)
  • **Process:** Experience with ITIL frameworks, incident management, and meeting strict SLA targets.
  • **Communication:** Ability to translate technical telemetry into clear performance reports and dashboards. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Operations Manager 🕒 5 days ago Stryker 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Operations Manager responsible for KSA & UAE operational strategy and activities. Part of Operations Leadership team with focus on customer service, logistics and compliance in the region. 🏢🏡 Riyadh – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Commercial Operations Manager 🕒 March 31 Tabby 201 - 500 💳 Fintech 🛍️ eCommerce Website LinkedIn All Job Openings Revenue Operations Manager responsible for revenue operations strategy and infrastructure. Leading cross-functional initiatives and optimizing commercial performance for company growth. 🏢🏡 Riyadh – Hybrid 💰 $58M Series C on 2023-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations OPEX Professional, Operational Excellence & Development 🕒 March 19 Trendyol Group 5001 - 10000 🛍️ eCommerce 🛒 Retail 👥 B2C Website LinkedIn All Job Openings Opex Professional driving process improvements for e-commerce logistic operations. Leverages data analysis and Lean principles to enhance efficiency and scalability in warehouse operations. 🏢🏡 Riyadh – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Ops Manager – F&B Manager 🕒 December 1, 2025 TGP International 51 - 200 🤝 B2B 🏠 Real Estate Website LinkedIn All Job Openings Operations Director at TGP International overseeing food and beverage operations and strategy implementation. Leading team performance and operational efficiency to enhance customer satisfaction. 🏢🏡 Riyadh – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
Dynatrace APMManageEngineSmartscapeapplication performance monitoringtransaction tracingimpact analysisRoot Cause Analysisnetwork protocolsData Center infrastructureITIL frameworks
Soft Skills
communicationalert triageescalation managementcontinuous service improvement
Certifications
Bachelor’s degreeDiploma in engineeringDiploma in computer science