Solution Architect – Voice

DeepL

Solution Architect at DeepL specializing in voice technology and enterprise architecture. Engage with clients to deliver AI language solutions through design and technical expertise.

Posted 5/21/2026full-timeAustin • Texas • 🇺🇸 United StatesSeniorLead💰 $160,000 - $186,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudVoIP

About the role

Key responsibilities & impact

Act as a technical expert across DeepL Voice use cases (meetings, live conversations, APIs)
Advise on scalable, real-time voice AI architectures across the full stack
Work with BPOs and contact centre providers to deploy, integrate, and scale voice AI globally
Bring structured, specific feedback to product and engineering on latency constraints, voice quality trade-offs, and integration gaps

Requirements

What you’ll need

7–10+ years in Solution Architecture, Solution Consulting, or Technical Pre-Sales ideally within enterprise or SaaS environments
Solid familiarity with the voice stack: SIP/VoIP/IVR, CCaaS Platform Architecture, Contact centre platforms (for example: Genesys, NICE, Five9, Amazon Connect etc), speech-to-text, text-to-speech and speech-to-speech systems, LLM-based conversational AI, WebSocket / API Integration, AWS Cloud Architecture.
A systems mindset with a passion for designing voice solutions by understanding how these pieces fit together in a disparate IT environment
Strong enterprise instincts - you are very comfortable building technical credibility with contact centre leaders, IT and enterprise architects, and CX teams.
A genuine belief in DeepL's mission - making high-quality language technology accessible to organizations worldwide

Benefits

Comp & perks

Diverse and internationally distributed team
Open communication, regular feedback
Hybrid work, flexible hours
Virtual Shares - An ownership mindset in every role
Regular in-person team events
Monthly full-day hacking sessions
30 days of annual leave
Competitive benefits

ATS Keywords

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Hard Skills & Tools

Solution ArchitectureSolution ConsultingTechnical Pre-SalesSIPVoIPIVRCCaaS Platform Architecturespeech-to-texttext-to-speechWebSocket

Soft Skills

technical credibilityenterprise instinctssystems mindsetpassion for designing solutions