Technical Writer

DeepIntent

Technical Writer at DeepIntent creating user-friendly documentation for healthcare advertising solutions. Collaborating with teams to distill complex systems into accessible content.

Posted 4/15/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $105,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Own documentation across the full content lifecycle.
Write and maintain external user guides and help content.
Develop internal process documentation and best practices content.
Collaborate with design teams to write UX copy.
Create release notes that communicate new features clearly.
Build and publish in-platform guidance, including technical advisories.
Train AI tools on new and existing documentation.
Own information architecture and search optimization.

Requirements

What you’ll need

2–3 years of experience in a technical writing, documentation, or content-focused role.
Strong ability to distill complex technical concepts into clear, user-friendly language.
Demonstrated experience with information architecture.
Proven ability to interview and work with subject-matter experts.
Comfort navigating ambiguity and managing multiple projects.
Familiarity with Agile or Scrum workflows.
Strong portfolio demonstrating a range of documentation types.
Experience with or interest in AI tools or chatbot training.

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance
401K match program
Unlimited PTO policy and paid holidays
Remote friendly culture with flexible work options
Career development and advanced education support
WFH and internet stipends
Performance-based bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingdocumentationcontent developmentinformation architecturesearch optimizationUX copywritingAgileScrumAI toolschatbot training

Soft Skills

ability to distill complex conceptsuser-friendly communicationinterviewing subject-matter expertsnavigating ambiguityproject management