Technical Training Specialist

DeepHealth

Developing and delivering high-quality technical training for external customers and internal staff at DeepHealth. Coordinating with product teams and subject matter experts to create engaging learning experiences.

Posted 6/27/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $77,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudGoogle Cloud PlatformLinuxMySQLSQL

About the role

Key responsibilities & impact

The Technical Training Specialist is responsible for designing, developing, and delivering high-quality technical training programs for both external customers and internal technical staff.
This role serves as the central connective tissue between product teams, subject matter experts, and the learner community — translating complex software functionality into engaging, accessible training experiences.
Plan, schedule, and facilitate instructor-led system administration training sessions for external customers, covering installation, configuration, user management, and day-to-day platform operations.
Adapt delivery style and content depth to accommodate audiences ranging from novice end users to experienced IT administrators.
Conduct pre-training needs assessments and post-training evaluations to ensure learning objectives are met and continuously improved.
Serve as a product knowledge resource during training engagements, fielding technical questions and escalating product issues as appropriate.
Design and produce self-paced training courses for electronic delivery using authoring tools.
Script, storyboard, record, and edit course content including video walkthroughs, interactive simulations, knowledge checks, and assessments.
Publish and maintain courses within the company’s Learning Management System (LMS), ensuring accuracy, accessibility, and version control.
Apply instructional design principles to create learner-centered experiences that drive measurable outcomes.
Partner with Services Organizational Readiness Team (SORT) to identify training needs for new product releases, feature updates, and platform changes prior to general availability.
Develop and deliver timely internal technical enablement sessions to ensure customer-facing technical staff are fully prepared before new releases.
Translate complex engineering specifications and product documentation into clear, practical training content for technical audiences.
Maintain a continuous feedback loop with SORT and Product Management to keep training content aligned with evolving product direction.
Collaborate with Technical Writer to create and maintain standardized training templates including course shells, slide deck frameworks, facilitator guides, participant workbooks, and course syllabus templates.
Establish and document training development standards, style guides, and quality checklists to ensure consistency across all training materials.
Continuously evaluate and refresh templates based on learner feedback, delivery experience, and changes in instructional best practices.
Identify, engage, and guide internal subject matter experts in converting deep technical knowledge into structured, learner-ready training content.
Conduct working sessions with SMEs to extract, organize, and validate technical content, minimizing the burden on SMEs while maximizing the quality of output.
Provide coaching and light instructional design support to SMEs contributing to training programs, building internal training capability over time.
Maintain a repository of SME-sourced knowledge assets and coordinate with team leads to ensure content remains current.
This position requires domestic / international travel up to 25%.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required.
5+ years of experience in technical training, instructional design, or a related role within a software, SaaS, or technology environment. (Required)
Strong technical knowledge of Linux, Database experience, MySQL and Microsoft SQL.
Demonstrated ability to deliver instructor-led technical training to diverse audiences, including system administrators and IT professionals. (Required)
Hands-on experience developing eLearning content using tools such as Articulate 360, Adobe Captivate, Camtasia, or similar authoring platforms. (Required)
Proficiency with Learning Management Systems (LMS) for course publishing, enrollment management, and reporting. (Required)
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and concisely. (Required)
Proven ability to manage multiple projects simultaneously, meet deadlines, and operate effectively in a fast-paced product environment. (Required)
Experience working cross-functionally with engineering, product management, and customer-facing teams. (Required)
Familiarity with medical software, specifically RIS or PACS
Experience supporting New Product Introduction or product launch training programs.
Familiarity with instructional design methodologies.
Background in software system administration (networking, user management, cloud platforms, or enterprise applications).
Certification in instructional design, eLearning development, or a relevant technical domain (e.g., CompTIA CTT+, ATD CPTD, GCP or AWS fundamentals).
Experience building internal knowledge-sharing programs or communities of practice.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account DeepHealth Website LinkedIn All Job Openings 11 - 50 employees 🤖 Artificial Intelligence ⚕️ Healthcare Insurance ☁️ SaaS 💰 $225k Grant on 2019-08 Artificial Intelligence
Healthcare Insurance
SaaS DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery. Technical Training Specialist 🔥 15 minutes ago 🍂 Massachusetts – Remote 💵 $77k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📚 Learning and Development Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
The Technical Training Specialist is responsible for designing, developing, and delivering high-quality technical training programs for both external customers and internal technical staff.
This role serves as the central connective tissue between product teams, subject matter experts, and the learner community — translating complex software functionality into engaging, accessible training experiences.
Plan, schedule, and facilitate instructor-led system administration training sessions for external customers, covering installation, configuration, user management, and day-to-day platform operations.
Adapt delivery style and content depth to accommodate audiences ranging from novice end users to experienced IT administrators.
Conduct pre-training needs assessments and post-training evaluations to ensure learning objectives are met and continuously improved.
Serve as a product knowledge resource during training engagements, fielding technical questions and escalating product issues as appropriate.
Design and produce self-paced training courses for electronic delivery using authoring tools.
Script, storyboard, record, and edit course content including video walkthroughs, interactive simulations, knowledge checks, and assessments.
Publish and maintain courses within the company’s Learning Management System (LMS), ensuring accuracy, accessibility, and version control.
Apply instructional design principles to create learner-centered experiences that drive measurable outcomes.
Partner with Services Organizational Readiness Team (SORT) to identify training needs for new product releases, feature updates, and platform changes prior to general availability.
Develop and deliver timely internal technical enablement sessions to ensure customer-facing technical staff are fully prepared before new releases.
Translate complex engineering specifications and product documentation into clear, practical training content for technical audiences.
Maintain a continuous feedback loop with SORT and Product Management to keep training content aligned with evolving product direction.
Collaborate with Technical Writer to create and maintain standardized training templates including course shells, slide deck frameworks, facilitator guides, participant workbooks, and course syllabus templates.
Establish and document training development standards, style guides, and quality checklists to ensure consistency across all training materials.
Continuously evaluate and refresh templates based on learner feedback, delivery experience, and changes in instructional best practices.
Identify, engage, and guide internal subject matter experts in converting deep technical knowledge into structured, learner-ready training content.
Conduct working sessions with SMEs to extract, organize, and validate technical content, minimizing the burden on SMEs while maximizing the quality of output.
Provide coaching and light instructional design support to SMEs contributing to training programs, building internal training capability over time.
Maintain a repository of SME-sourced knowledge assets and coordinate with team leads to ensure content remains current.
This position requires domestic / international travel up to 25%. 🎯 Requirements
Bachelor’s degree or equivalent experience required.
5+ years of experience in technical training, instructional design, or a related role within a software, SaaS, or technology environment. (Required)
Strong technical knowledge of Linux, Database experience, MySQL and Microsoft SQL.
Demonstrated ability to deliver instructor-led technical training to diverse audiences, including system administrators and IT professionals. (Required)
Hands-on experience developing eLearning content using tools such as Articulate 360, Adobe Captivate, Camtasia, or similar authoring platforms. (Required)
Proficiency with Learning Management Systems (LMS) for course publishing, enrollment management, and reporting. (Required)
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and concisely. (Required)
Proven ability to manage multiple projects simultaneously, meet deadlines, and operate effectively in a fast-paced product environment. (Required)
Experience working cross-functionally with engineering, product management, and customer-facing teams. (Required)
Familiarity with medical software, specifically RIS or PACS
Experience supporting New Product Introduction or product launch training programs.
Familiarity with instructional design methodologies.
Background in software system administration (networking, user management, cloud platforms, or enterprise applications).
Certification in instructional design, eLearning development, or a relevant technical domain (e.g., CompTIA CTT+, ATD CPTD, GCP or AWS fundamentals).
Experience building internal knowledge-sharing programs or communities of practice. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs HR Development Consultant – Leadership & People Development 🔥 4 hours ago Time 4 Change Global 1 - 10 👥 B2C ☁️ SaaS 📚 Education Website LinkedIn All Job Openings HR Development Consultant in a flexible remote role focusing on leadership and people development. Engaging clients and creating a strong online presence via multiple platforms. 🇺🇸 United States – Remote 💵 $140k - $190k / year ⏰ Full Time 🟠 Senior 📚 Learning and Development Training Manager 🔥 9 hours ago ContinuityGS 1001 - 5000 🔐 Security 🏢 Enterprise Website LinkedIn All Job Openings 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📚 Learning and Development Talent Development – Culture Specialist 🔥 12 hours ago Autism Behavior Support 11 - 50 🧘 Wellness ⚕️ Healthcare Insurance 📚 Education Website LinkedIn All Job Openings Talent Development & Culture Specialist focusing on employee and leadership development at Mindcolor Autism. Responsibilities include training, performance management, and fostering a positive company culture. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📚 Learning and Development Learning and Organizational Development Specialist 🔥 13 hours ago NFPA 201 - 500 📚 Education Website LinkedIn All Job Openings Learning and Organizational Development Specialist at NFPA driving employee training and development strategies to enhance competencies. Fostering a culture of accountability and continuous growth. 🇺🇸 United States – Remote 💵 $69.8k - $115.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📚 Learning and Development National Accounts Training Consultant 🔥 18 hours ago The Standard 1001 - 5000 💸 Finance 👥 HR Tech Website LinkedIn All Job Openings Training & Development Specialist for National Accounts developing sales capabilities. Delivering training and improving operational efficiency for Sales and Client Management professionals. 🇺🇸 United States – Remote 💵 $88k - $129k / year ⏰ Full Time 🟠 Senior 🔴 Lead 📚 Learning and Development View More Learning and Development Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

LinuxMySQLMicrosoft SQLeLearning content developmentinstructional designsystem administrationproject managementtechnical trainingcourse publishinguser management

Soft Skills

communicationcollaborationcoachingadaptabilityorganizational skillsproblem-solvingtime managementfeedback incorporationaudience engagementcontent translation

Certifications

CompTIA CTT+ATD CPTDGCPAWS fundamentalsinstructional design certificationeLearning development certification