Complaint Analyst II
General Dynamics Information Technology
Cloud
PACS Technical Engineer
DeepHealth
full-time
Posted on:
Origin: • 🇺🇸 United States • South Carolina
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudLinux
About the role
- Responsible for advanced design, implementation, documentation, support, and maintenance of customer solutions and business applications infrastructure
- PACS Product Specialists primarily responsible for DICOM Imaging: storage, transfer, and viewing of images
- Work with various teams and technologies to design, implement, document, and support solutions for customer needs
- Integrate solutions within DeepHealth public cloud environments and the DeepHealth OS
- Provide customer support via escalations or direct contact with customers
- Extract product information from various sources and document to facilitate support
- Provide product training to Admins and Service Training to Service-level users where necessary
- Perform Pre-Sales evaluations of customer needs and provide a Level of Effort assessment
- Coordinate with Project Managers when necessary to complete objectives
Requirements
- Strong knowledge of Linux OS and various distributions
- Networking concepts and troubleshooting
- Hypervisor/Containerization technology
- Familiarity and experience with scripting, data serialization, and Relational Database Languages
- Familiarity with healthcare interface standards (HL7, DICOM, etc)
- Strong troubleshooting and critical thinking skills
- Professional communication skills
- 3+ years of experience in a similar role
- Experience in Radiology or Healthcare IT (preferred)
- RHCSA or equivalent (preferred)
- Experience in Public Cloud Environments (preferred)
