Senior Strategic Renewals Manager

Deepgram

Senior Strategic Renewals Manager overseeing the renewal negotiations for high-value accounts at Deepgram. Driving expansion and commercial deal strategies in the Voice AI sector.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $160,000 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Own renewal negotiations end-to-end for a book of strategic, high-value accounts, leading commercial conversations directly with customer executives, procurement, and finance.
Forecast renewals in a consumption-based model by translating usage, pacing, and adoption trends into a defensible commercial projection, and hold the line when a customer’s self-reported forecast doesn’t match the data.
Build and negotiate pricing and packaging for usage-based agreements (committed-use, credit tiers, discount structures), structuring multi-year commitments that protect ARR and capture growth.
Identify expansion opportunities during the renewal motion by using usage, adoption, and customer goals to surface growth potential, then partner with the Account Executive to help shape the expansion strategy.
Quarterback cross-functional deal strategy across CS, Sales, Finance, RevOps, and Legal - aligning the internal team on a single commercial plan and clear next steps for each account.
Get ahead of churn and contraction risk with a clear point of view on value realization; lead the save and turnaround plays when an account is at risk.
Help shape the renewals motion as the function scales turning what works into a repeatable commercial motion, with the runway to lead a growing renewals team over time.

Requirements

What you’ll need

10+ years in commercial, customer-facing roles such as Strategic Account Management, Account Executive, and/or Renewals Manager, with a track record of carrying and hitting commercial targets.
Demonstrated track record owning and closing complex commercial renewals/expansions for strategic accounts at a consumption-based company.
A track record structuring multi-year, multi-product commercial agreements and navigating procurement, legal, and finance to close them.
Strong forecasting discipline and the commercial judgment to know when a forecast is real and when it needs to be challenged.
Comfort working AI-first, you already use AI tools to research accounts, model scenarios, and prep negotiations, and you’d expect to do more of that here.

Benefits

Comp & perks

Medical, dental, vision benefits
Annual wellness stipend
Mental health support
Life, STD, LTD Income Insurance Plans
Unlimited PTO
Generous paid parental leave
Flexible schedule
12 Paid US company holidays
Quarterly personal productivity stipend
One-time stipend for home office upgrades
401(k) plan with company match
Tax Savings Programs
Learning / Education stipend
Participation in talks and conferences
Employee Resource Groups
AI enablement workshops / sessions

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

renewal negotiationsforecastingpricing and packagingmulti-year agreementscommercial projectionsexpansion strategyvalue realizationchurn risk managementaccount managementcomplex commercial renewals

Soft Skills

leadershipcommunicationstrategic thinkingcollaborationcommercial judgmentnegotiationproblem-solvingadaptabilitycustomer focuscross-functional alignment