QA Engineering Manager

Deepgram

QA Engineering Manager responsible for defining test strategies and leading QA teams at Deepgram. Overseeing product quality and testing across AI voice technology offerings.

Posted 6/6/2026full-timeRemote • California • 🇺🇸 United StatesSeniorLead💰 $190,000 - $235,000 per yearWebsite

About the role

Key responsibilities & impact

Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles.
Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists.
Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline.
Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates.
Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards.
Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership.
Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services.
Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles.
Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products.

Requirements

What you’ll need

7+ years in QA or Software Engineering with 2–3+ years in a leadership/managerial role
Proven experience leading test strategy and execution in SaaS, APIs, or AI/ML platforms
Expertise in test automation frameworks, CI/CD integration, and cross-platform validation
Familiarity with compliance frameworks (HIPAA, SOC2, FedRAMP)
Strong communicator, capable of aligning quality priorities across engineering, product, and operations
Data-driven mindset: experienced in defining and acting on KPIs and operational metrics

Benefits

Comp & perks

Medical, dental, vision benefits
Annual wellness stipend
Mental health support
Life, STD, LTD Income Insurance Plans
Unlimited PTO
Generous paid parental leave
Flexible schedule
12 Paid US company holidays
Quarterly personal productivity stipend
One-time stipend for home office upgrades
401(k) plan with company match
Tax Savings Programs
Learning / Education stipend
Participation in talks and conferences
Employee Resource Groups
AI enablement workshops / sessions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

QA strategytest automation frameworksCI/CD integrationcross-platform validationKPI definitionquality metricsexploratory testingrisk assessmentrelease signoffdata-driven decision making

Soft Skills

leadershipmentoringcommunicationcollaborationstrategic thinkingproblem-solvingcreativitycustomer feedback integrationteam managementalignment of priorities

Certifications

HIPAA compliancePCI complianceFedRAMP complianceSOC2 compliance