deepeye Medical

Technical Sales, AI Implementation Manager – Eye Care Practices

deepeye Medical

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Junior

About the role

  • Support the field sales representatives of our distribution partners (HE, ZEISS, Topcon) in implementing our AI solution at customer sites.
  • Identify improvements in the IVOM process (intravitreal therapy) and train our customers on how to get the maximum benefit from our AI assistant.
  • Attend regional and national conferences to present and explain our solution to prospective customers.
  • Provide feedback and requests for new features to our product management team.

Requirements

  • Strong, service-oriented communication skills in German and ideally English with different customer groups such as physicians, medical assistants (MFAs) and practice IT staff.
  • Tech-savvy — comfortable identifying potential PC issues and involving our internal IT for more complex problems.
  • Self-motivated and results-oriented, with the ability to work independently and remotely within a dynamic team.
  • Experience in sales, customer or IT support, Customer Success, or related roles.
  • Hands-on experience with medical imaging systems, ideally OCT, imaging software (PACS), and practice management (PVS) / hospital information systems (KIS).
  • Professional experience in startups, AI, or healthcare.
  • Additional languages besides German, e.g. Dutch, French, Italian.
Benefits
  • Direct impact on improving the quality of life for patients and ophthalmologists.
  • Immediate responsibility for customer implementations in 1–2 countries, ensuring rapid personal growth, working with 4 colleagues and reporting directly to our CEO.
  • Flexible working hours, remote work, and — when needed — central offices at Munich Central Station and Münster (Westphalia).
  • Competitive, performance-based compensation.
  • Open start-up culture, flat hierarchies and a diverse team (10+ nationalities, age range spanning >30 years, 44% female) of experts (>10 startups, >100 medical devices, >100,000 retinal therapies).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI solutionsmedical imaging systemsOCTimaging softwarePACSpractice management systemshospital information systemsIT supportcustomer supportsales
Soft Skills
service-oriented communicationself-motivatedresults-orientedindependent workteam collaborationcustomer trainingfeedback provisionpresentation skillsdynamic adaptabilitymultilingual communication