deepeye Medical

Technical Sales, AI Implementation Manager – Ophthalmology Practices

deepeye Medical

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Support field sales representatives of our distribution partners (HE, ZEISS, Topcon) with on-site implementation of our AI solution.
  • Identify improvements in the IVOM process (intravitreal therapy) and train customers on how to get maximum benefit from our AI assistant.
  • Attend regional and national conferences to present and explain our solution to prospective customers.
  • Provide feedback and feature requests to our product management team.

Requirements

  • Strong service-oriented communication skills in German and ideally English with diverse customer groups such as physicians, medical assistants (MFA), and practice IT.
  • Tech-savvy, i.e., comfortable identifying potential issues on a PC and escalating complex problems to our internal IT team when needed.
  • Self-motivated and results-oriented, with the ability to work independently and remotely while collaborating with a dynamic team.
  • Experience in sales, customer or IT support, Customer Success, etc. (nice-to-haves).
  • Hands-on experience with medical imaging systems—ideally OCT—imaging software (PACS) and practice management / hospital information systems (PVS/KIS).
  • Professional experience in startups, AI, or the healthcare sector.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI solution implementationIVOM process improvementmedical imaging systemsOCTimaging softwarePACSpractice management systemshospital information systemscustomer supportsales experience
Soft Skills
service-oriented communicationself-motivatedresults-orientedindependent workteam collaborationproblem identificationescalation of issuestraining skillspresentation skillscustomer engagement