Onboarding & Training Specialist

Deep End Talent Strategies

Onboarding & Training Specialist guiding dental practices through digital restorative workflows for Incisive. Training teams on intraoral scanners, case submission, early adoption, and successful first cases.

Posted 8/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onboarding and training within dental technology, with a focus on intraoral scanning workflows and digital enablement. Capable of delivering tailored training programs and facilitating change management to ensure successful adoption of digital workflows in dental practices.

Highest-signal resume keywords

Onboarding ExperienceIntraoral Scanning WorkflowsTraining DeliveryDental Technology ExperienceChange Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

OnboardingTrainingIntraoral ScanningTroubleshootingCase Submission WorkflowsScanner CareDigital Workflow AdoptionPerformance TrackingCurriculum ImprovementFeedback Documentation

Soft Skills

Clear CommunicationInstructional PresenceOrganizational SkillsAttention to DetailReliability

Tools & Technologies

Sirios X3TriosICAMPhotogrammetry

Industry Keywords

Dental PracticeClinical EnablementChange ManagementDigital WorkflowsTraining Effectiveness

About the role

Key responsibilities & impact

Lead end-to-end onboarding for new practices from scanner delivery through first successful cases and handoff to steady-state
Guide practices through a structured onboarding program with clear milestones, adapting delivery to each practice's staff structure, learning style, and pace
Create and configure lab accounts and coordinate with lab partners on practice preferences, case workflows, and submission requirements
Ensure practices understand Incisive's value proposition, quality standards, and lab network operations
Facilitate change management with dentists and practice leaders to build buy-in for digital workflow adoption
Deliver virtual and occasional in-person training across supported scanner platforms
Cover scanning workflows for crowns, bridges, and implants, case submission and lab-specific workflows, and scanner care and maintenance
Provide hands-on live scanning coaching and live chairside support for early cases
Deliver advanced training for complex workflows such as AOX, dentures, and complex restorative
Provide retraining and follow-up sessions to drive sustained adoption and utilization
Monitor first cases and early scan quality and provide constructive feedback
Track practice performance against activation milestones and time-to-value targets
Identify adoption or utilization gaps and run targeted follow-up
Identify early risk signals during onboarding and escalate proactively to Customer Success
Document onboarding outcomes, recurring friction points, and training effectiveness
Recommend improvements to training curriculum, materials, and onboarding processes

Requirements

What you’ll need

3+ years experience in onboarding, training, or clinical/digital enablement
Dental technology or dental practice experience required
Hands-on familiarity with intraoral scanning workflows
Experience with Sirios X3, Trios, or ICAM is a plus
Clear communicator with strong instructional presence
Comfortable leading live virtual training and clinical guidance
Strong troubleshooting instincts and attention to detail
Organized, reliable, and comfortable operating in a fast-moving environment
Ability to work Eastern or Central Time Zone hours is required
Experience with ICAM / photogrammetry is a bonus

Benefits

Comp & perks

Target bonus: 20% of base salary
Eligible for stock options
Meaningful equity participation in a PE-backed growth story
Comprehensive medical, dental, and vision plans
Unlimited paid time off
401k plan with company match
Work remotely within the US
Small, fast-growing team where your work has visible, immediate impact