Director of Revenue Operations

Deep End Talent Strategies

Director of Revenue Operations building operational foundations for a fast-growing healthcare technology company. Leading systems optimization across Marketing, Sales, Customer Success, and Support operations.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $130,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own Salesforce as the go-to-market system of record, including architecture, automation, permissions, integrations, and data integrity
Administer and optimize the broader GTM stack including HubSpot, Front, PandaDoc, Dialpad, and related integrations
Lead vendor evaluations, renewals, and stack rationalization decisions
Build scalable operational processes that support rapid company growth
Maintain visibility into roadmap priorities, operational initiatives, and system improvements
Design and operationalize customer lifecycle workflows across onboarding, deployment, Customer Success, and support
Build and implement customer health scoring frameworks and proactive risk workflows
Improve cross-functional handoffs to create a seamless customer experience
Develop segmentation and operational frameworks that align customer effort with account value and lifecycle stage
Establish pipeline hygiene standards, forecasting processes, and reporting cadences
Partner with Marketing on attribution, lead routing, and MQL-to-SQL workflows
Build operational frameworks that improve visibility, accountability, and conversion across the funnel
Build dashboards and reporting that drive executive decision-making across pipeline, retention, customer health, and revenue operations
Establish data governance, KPI ownership, and a single source of truth across go-to-market functions
Document SOPs, SLAs, and operational standards that scale with team growth
Eliminate manual work through automation and system design wherever possible
Use AI as a default operating tool for analysis, documentation, process design, data audits, workflow creation, and operational execution
Implement AI-driven workflows and automation across the go-to-market organization
Evaluate and operationalize emerging AI capabilities across the RevOps stack

Requirements

What you’ll need

5+ years of experience in Revenue Operations, GTM Operations, or related operational leadership roles
Hands-on Salesforce experience including flows, validation rules, integrations, permissions, and automation
Robust experience supporting cross-functional go-to-market teams across Sales, Marketing, and Customer Success
Experience designing scalable operational processes in high-growth environments
Deep analytical and systems-thinking mindset with exceptional organizational skills
Comfortable operating in fast-moving environments where infrastructure is still being built
Highly self-directed with the ability to move between strategy and execution seamlessly
AI fluency and daily use of AI tools for operational leverage and workflow acceleration
Bonus if you have:
Experience with Customer Success platforms such as Vitally or Planhat
Experience with support platforms such as Zendesk, Intercom, or similar tools
HubSpot administration and marketing automation experience
Experience in vertical SaaS, healthcare technology, or hardware-enabled SaaS environments
Salesforce Administrator certification

Benefits

Comp & perks

Medical, Dental, and Vision Benefits
401k with Company Match
Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforceautomationdata integritycustomer health scoringpipeline hygienereportingAI-driven workflowsoperational frameworksvalidation rulesintegrations

Soft Skills

analytical mindsetorganizational skillsself-directedcross-functional collaborationstrategic executionadaptabilityprocess designleadershipcommunicationproblem-solving

Certifications

Salesforce Administrator certification