Sales Support Specialist

Deep End Talent Strategies

Sales Support Specialist supporting the growth of dental laboratory services. Managing Salesforce activity, communications, and sales materials for outside sales team.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Support outside sales representatives by managing follow-up tasks, account updates, and sales activity in Salesforce/CRM
Enter, update, and track leads, opportunities, contacts, and account information to ensure accurate pipeline visibility
Follow up with prospective and existing dental office accounts by phone and email to move opportunities through the sales process
Prepare, send, and track contracts, proposals, sales materials, and onboarding documentation
Coordinate communication between outside sales representatives, dental offices, customer service, and production teams
Assist with new account onboarding, including explaining lab procedures, case submission steps, digital workflows, and service expectations
Respond to dental office questions regarding services, case submissions, scheduling, and account support
Help outside sales representatives prepare for meetings by compiling account notes, reports, follow-up items, and relevant sales materials
Support sales campaigns, promotions, territory outreach, and reactivation efforts for inactive or prospective accounts
Maintain timely documentation of calls, emails, next steps, and account status in Salesforce/CRM
Monitor open opportunities and help ensure appropriate follow-up occurs after meetings, demos, events, and marketing campaigns
Partner with internal teams to help ensure smooth handoffs, timely case coordination, and a positive customer experience

Requirements

What you’ll need

Previous inside sales or administrative support in the dental industry is strongly preferred
Proven ability to communicate confidently and close sales opportunities effectively
Strong organizational and multitasking skills
Excellent phone, communication, and customer service abilities
Knowledge of dental laboratory services or dental office workflows is a plus
Proficient in Microsoft Office, CRM systems, and general office software
Ability to work independently and collaboratively with sales and production teams

Benefits

Comp & perks

Competitive base salary of $50,000-$60,000
Bonus potential of up to 20%
Medical, dental, and vision benefits
Unlimited Paid Time Off
Equity consideration
401K with company match
Paid training and career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales activity managementlead trackingaccount updatescontract preparationproposal preparationonboarding documentationcase submissiondigital workflowssales campaignspipeline visibility

Soft Skills

communicationorganizational skillsmultitaskingcustomer servicecollaborationindependenceconfidencesales closingfollow-upcoordination