Expansion Sales Representative

Deep End Talent Strategies

Expansion Sales Representative identifying growth opportunities and managing client relationships. Driving revenue growth for eye care diagnostics through upselling and account expansion.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and grow a book of existing accounts to achieve expansion revenue targets
Identify upsell and cross-sell opportunities through usage data, client feedback, and industry trends
Develop and execute account growth plans for key customers
Present tailored solutions via Zoom to physicians, practice managers, and decision-makers
Drive contract expansions, renewals with upgrades, and multi-location rollouts
Build strong, long-term relationships with key stakeholders across client organizations
Conduct regular business reviews (QBRs) to align on goals, performance, and growth opportunities
Act as a trusted advisor by understanding practice workflows, challenges, and KPIs
Collaborate with Customer Success to ensure high retention and satisfaction
Maintain accurate account records and opportunity tracking in CRM (e.g., HubSpot)
Forecast expansion revenue and provide insights to leadership
Manage deal cycles from discovery through close within existing accounts
Consistently follow up and progress opportunities through the pipeline
Partner with Customer Success, Marketing, and Product teams to identify expansion opportunities
Provide feedback on product adoption, client needs, and competitive insights
Support go-to-market strategies for new features or service offerings

Requirements

What you’ll need

3+ years of experience in sales, account management, or customer success (SaaS or healthcare preferred)
Proven track record of meeting or exceeding revenue targets, particularly in upsell/cross-sell roles
Strong virtual selling skills (Zoom demos, presentations, stakeholder management)
Excellent verbal and written communication skills
Experience managing a pipeline and using CRM tools (e.g., HubSpot, Salesforce)
Ability to analyze account data and identify growth opportunities
Comfortable working in a fully remote, fast-paced environment
Experience selling into medical practices, healthcare systems, or health tech platforms, the eyecare industry is a bonus (Preferred)
Familiarity with SaaS metrics (ARR, MRR, churn, expansion revenue) (Preferred)
Experience conducting QBRs or strategic account reviews (Preferred)
Bachelor’s degree in Business, Healthcare Administration, or related field (Preferred)

Benefits

Comp & perks

Comprehensive benefits package, including health, dental, and vision insurance
Professional growth and development opportunities
Competitive compensation package, including base salary and uncapped commission.
A collaborative and supportive team environment that values innovation and results.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsalescustomer successupsellcross-sellpipeline managementdata analysisQBRsSaaS metricsrevenue forecasting

Soft Skills

virtual sellingcommunicationrelationship buildingstakeholder managementcollaborationproblem-solvingadaptabilitypresentation skillstrustworthinesscustomer focus

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Healthcare Administration