Own the end-to-end evaluation, selection, and implementation of critical tools and technologies that enable and scale the performance of the partner & customer growth revenue organization.
Architect and continuously refine a holistic, data-driven pipeline acquisition strategy, leveraging both established and emerging channels to maximize customer reach and revenue potential including CSQLs and Partner Referrals.
Collaborate closely with senior Sales, SDR, Marketing, and Partnerships leadership to shape and operationalize high-impact go-to-market strategies, improve sales productivity, and increase conversion efficiency at every stage of the funnel.
Oversee and continuously improve partner & CS referral attribution processes, ensuring accurate tracking of referral, sourced, and influenced pipeline across all partner & CS types.
Lead the development and implementation of scalable, automated workflows to optimize account creation, campaign execution, and seller prioritization.
Conduct deep-dive funnel diagnostics each quarter, identify key performance drivers and blockers, and deliver actionable recommendations to accelerate growth and improve forecast accuracy.
Co-own pipeline target setting and execution with Marketing and Partnerships, applying advanced analytics and root cause analysis to close performance gaps and mitigate revenue risk.
Serve as a thought partner to senior leaders across the go-to-market organization, contributing to board-level discussions, company-wide planning cycles, and cross-functional business reviews.
Requirements
3-5 years of demonstrated success in sales operations, partnership operations, revenue operations, or a business operations function at leading tech companies.
Strong understanding of general SaaS operations, best practices, and industry standards.
Strong problem solver with the ability to drive detailed cross-functional projects.
Experience with maintaining a modern sales tech stack, including Salesforce (CRM), enrichment tools, sales engagement platforms, and data providers.
Ability to translate complex findings in a structured and clear manner to non-technical audiences.
Passion for utilizing insights and data storytelling to drive business decisions at all levels of the organization.
Strong Communication skills and a willingness to be proactive with problem-solving.
Deep knowledge of demand funnel metrics (MQL, SAL, SQL, CW) and pipeline operations across all segments.
Proven ability to manage end-to-end projects, including scoping, stakeholder alignment, execution, and change management.
Experience navigating ambiguity, managing multiple priorities, and delivering high-quality output under tight timelines.
Curious, growth-minded, and excited by fast-changing environments and bleeding-edge technologies.
Ability to design and document scalable sales processes, including creation of SOPs and playbooks.
Benefits
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords
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