Payroll Manager
Builders Capital
Payroll Expert
Deel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own End-to-End Payroll Operations for your designated country/region, ensuring accurate, timely, and compliant payroll execution, including salary, benefits, and deductions.
- Client Relationship Management: Serve as the main point of contact for complex client payroll inquiries, providing expert guidance, managing expectations, and ensuring seamless service delivery.
- Operational Ticketing & Issue Resolution: Manage the end-to-end lifecycle of support tickets in Zendesk to ensure timely and effective resolution of client and employee queries.
- Submit and track JIRA tickets to the Engineering and Product teams for system improvements, bug fixes, and new product requirements related to local payroll processes.
- Compliance & Reporting: Prepare, validate, and reconcile internal payroll reports and filings, guaranteeing timely submission and full compliance with local tax authorities and statutory bodies.
- Process & System Implementation: Evaluate, select, and implement relevant local payroll software, ensuring integration with Deel product technology requirements and driving maximum process efficiency.
- Critical Payroll Processes: Setting up deductions, supporting the onboarding and offboarding of employees on record.
- Payroll Reconciliation: Execute and validate payroll reconciliations using Gross-to-Net reports to ensure accuracy of all disbursements, liabilities, and client expense collections.
- Regulatory Intelligence: Proactively monitor, communicate, and implement changes based on new local regulatory and policy developments across internal cross-functional teams.
- Cross-Functional Expertise: Act as the subject matter expert, providing consultation and technical guidance to internal teams and external teams on payroll matters.
- Process Improvement: Continuously assess and improve rapid growth processes and procedures to scale efficiency, accuracy, and compliance standards.
Requirements
- Bachelor’s degree in Business, Accounting, Finance, or a related field.
- 3 to 5 years of professional experience in payroll and HR, with deep, relevant experience in the designated country/region.
- Strong working knowledge of local labor laws, tax regulations, and statutory policies related to payroll in the relevant jurisdiction.
- Proven experience managing external clients or vendors in a payroll services capacity.
- Ability to expertly manage and prioritize multiple complex tasks while meeting strict, time-sensitive deadlines.
- Advanced proficiency in local payroll software solutions. Experience with implementation or migration is a strong advantage.
- Intermediate to Advanced knowledge of Microsoft Excel/Google Sheets.
- Strong proficiency in English (both written and verbal); multilingual skills relevant to the region are a plus.
- Excellent interpersonal and communication skills, with the ability to explain complex technical issues to clients and stakeholders clearly and simply.
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll operationspayroll reconciliationlocal payroll softwareGross-to-Net reportscompliance reportingprocess implementationissue resolutionclient relationship managementtax regulationslabor laws
Soft skills
interpersonal skillscommunication skillstime managementproblem-solvingclient managementorganizational skillsconsultationtechnical guidanceprocess improvementmultitasking
Certifications
Bachelor’s degree in BusinessBachelor’s degree in AccountingBachelor’s degree in Finance
