Onboarding Specialist

• Serve as the face and voice of Deel for clients during onboarding and offboarding
• Onboard customers from low and medium-touch journeys and set them up for long-term success
• Provide strategic guidance on operational and product-related issues during onboarding
• Project-manage all stakeholders to facilitate on-time onboarding
• Advocate internally for clients and champion products and capabilities to drive expansion
• Help teammates with escalations and day-to-day process/product questions
• Lead complex projects and drive process and product improvements
• Suggest and implement optimizations for onboarding workflows through process improvements and product automation
• Partner with Sales, Support, Operations, Product, and Engineering to deliver customer experience

Customer Onboarding Manager, SMB, French-speaking

Customer Onboarding Specialist

Customer Onboarding Manager, SMB – French Speaking