Payroll Specialist II
Deel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
JuniorMid-Level
About the role
- Develop and nurture trusted client relationships, serving as the primary point of contact for assigned clients
- Oversee the timely receipt, validation, and submission of payroll data in alignment with payroll schedules
- Partner with in-country payroll providers to meet critical delivery timelines and minimize escalations
- Accurately manage and submit all payroll data to required partners, ensuring prompt delivery of net pay and payroll reports per agreed schedules
- Perform reconciliation and validation of payroll data following established procedures and standards
- Manage inquiries from clients, regional service centers, and local offices using the case management system, providing complete resolution in line with company Service Level Agreements
- Generate action plans and conduct root cause analysis reports as necessary to address issues effectively
- Contribute to the development and refinement of team processes and procedures to align with client and business requirements
- Maintain a strong focus on quality, accuracy, and timeliness in all payroll activities
- Adhere to SSAE16 compliance audit controls and requirements
Requirements
- Bilingual English 90%
- Know how to work according to established schedules
- Payroll Experience 2-3 years
- Background in HR, Accountability, Finance & Administration
- Ability to manage client communications and develop trusted client relationships
- Experience with payroll data validation, reconciliation and payroll reporting
- Experience using case management systems to manage inquiries
- Adherence to SSAE16 compliance audit controls and requirements
- Ability to partner with in-country payroll providers and manage vendor relationships
- Root cause analysis and action plan development
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
- Healthcare and benefits to workers in 109 countries
- Accommodation on request throughout recruitment for applicants with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll data validationpayroll reconciliationpayroll reportingroot cause analysisaction plan development
Soft skills
client relationship managementcommunicationaccountabilityproblem-solvingattention to detail
Certifications
SSAE16 compliance