Bookkeeper

• Develop and nurture trusted client relationships, serving as the primary point of contact for assigned clients
• Oversee the timely receipt, validation, and submission of payroll data in alignment with payroll schedules
• Partner with in-country payroll providers to meet critical delivery timelines and minimize escalations
• Accurately manage and submit all payroll data to required partners, ensuring prompt delivery of net pay and payroll reports per agreed schedules
• Perform reconciliation and validation of payroll data following established procedures and standards
• Manage inquiries from clients, regional service centers, and local offices using the case management system, providing complete resolution in line with company Service Level Agreements
• Generate action plans and conduct root cause analysis reports as necessary to address issues effectively
• Contribute to the development and refinement of team processes and procedures to align with client and business requirements
• Maintain a strong focus on quality, accuracy, and timeliness in all payroll activities
• Adhere to SSAE16 compliance audit controls and requirements

Payroll Specialist II

Bookkeeper

Payroll Associate

Senior Payroll Specialist

Senior SAP HCM Payroll Consultant