Deel

Staff Technical Program Manager

Deel

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

CloudGraphQLRuby on RailsSQL

About the role

  • Lead Deel’s API program across the company, establishing ownership, accountability, and operational structure.
  • Create and enforce scalable API standards and governance practices (naming, versioning, consistency).
  • Design and implement a comprehensive API evaluation system to track maturity and identify gaps.
  • Collaborate with product and engineering leaders to drive alignment on API priorities and cross-team dependencies.
  • Ensure APIs are consistent, performant, and reliable, with a seamless experience for both internal teams and external developers.
  • Work closely with Developer Experience engineers to ensure the right tools and processes are in place to support API builders.
  • Conduct customer research and internal discovery to surface integration pain points before they become problems.
  • Own API quality conversations across the org—spot issues early, bring the right people together, and drive resolution.
  • Be a strategic partner in defining how Deel’s platform evolves to support white-label, partner, and enterprise-grade use cases.

Requirements

  • 10+ years of experience in technology roles, including 5+ years in high-growth scale-ups. Proven ability to drive impact in fast-paced, rapidly evolving environments.
  • Deep expertise in modern API design (REST, GraphQL, OpenAPI), with a strong track record of leading or contributing to large-scale API initiatives—especially platform or white-label use cases.
  • Operational excellence in API governance, lifecycle management, and driving adoption through well-defined standards and frameworks.
  • Strong technical fluency with the ability to collaborate closely with engineers, product managers, and cross-functional stakeholders; prior experience in integrations, solutions architecture, or developer-focused roles is a plus.
  • Data- and customer-driven decision-maker who adapts priorities based on insights, usage patterns, and developer feedback.
  • Passionate about simplifying complexity and building high-quality integration experiences that scale across partners and platforms.
  • Hands-on familiarity with API tools and infrastructure, such as Postman, Swagger/OpenAPI, API gateways, and auth protocols (OAuth2, etc.).
  • General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
  • Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills
  • Bonus: Experience at companies known for strong developer ecosystems (e.g., Stripe, Postman, Shopify, Slack, Twilio, Airbnb, etc.).