Deel

Staff Product Manager – Fintech, Client Experience

Deel

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • You will own the client-facing payment journey across Deel’s web and platform surfaces, including:
  • - The end-to-end client payment journey, from setup to successful payment handoff
  • - Payment setup and configuration (cards, bank transfers, billing details, autopay)
  • - Payment permissions and roles (who can pay, approve payments, or change methods)
  • - Automatic and recurring payment flows
  • - Visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees
  • You’ll work closely with multiple fintech and platform teams to deliver simple, trustworthy payment experiences on top of sophisticated backend infrastructure.
  • This role is highly cross-functional. You’ll partner closely with teams across:
  • - Payment Orchestration & Automation
  • - PSP Integrations & Routing
  • - Credit Control & Invoicing
  • - Wallets & Transactions
  • - Treasury & Payroll
  • - FinCrime Compliance (verification and compliance-related flows)
  • - Support Operations (escalations and ticket flows)

Requirements

  • Proven experience as a **Senior or Staff Product Manager** in B2B SaaS or fintech environments
  • Strong product judgment in complex, regulated, or money-moving systems
  • Experience owning client-facing workflows built on top of sophisticated backend platforms
  • Deep empathy for user experience, paired with the ability to reason about technical and operational constraints
  • Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders
  • Ability to influence without authority and lead through collaboration
  • **Nice to have (not required):**
  • Experience working on native mobile applications alongside web platforms
  • Exposure to payments, billing, invoicing, or financial operations products
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaSpayment setuppayment configurationpayment orchestrationpayment automationPSP integrationscredit controlinvoicingfinancial operationsuser experience design
Soft Skills
product judgmentempathyproblem-solvingstakeholder managementinfluence without authoritycollaborationclarity in ambiguityleadershipcommunicationcross-functional teamwork