Onboarding Specialist

• Serve as the face and voice of Deel for clients internally and externally, onboarding clients and setting them up for durable relationships
• Serve as customers' trusted advisor providing strategic guidance during onboarding on operational and product-related issues
• Champion new products and capabilities internally to facilitate client expansion with Deel
• Facilitate on-time onboarding through project management of all stakeholders involved
• Plan, execute, and monitor the successful launch of the Global all-in-one Employee Management Platform Implementation for diverse clients
• Become a Deel product expert and go-to resource for customers and internal colleagues
• Communicate clearly, persuasively, and professionally with stakeholders, aligning customer use cases with Deel best practices
• Identify, analyze, and resolve complex problems and provide global payroll expertise to customers and internal peers
• Collaborate closely with internal teams such as Customer Experience & R&D and contribute to developing/documenting implementation processes and best practices

Customer Onboarding Manager

Customer Onboarding Specialist