Deel

Deal Desk Analyst

Deel

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Latin America

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About the role

  • Support customers and internal teams across the end-to-end commercial lifecycle, from proposal, through deal execution, and contracting
  • Serve as a primary point of contact during pre-sales, providing guidance, and hands-on operational support
  • Review customer, deal, and commercial documentation to ensure accuracy, completeness, and compliance
  • Execute and support deals across the Quote-to-Cash process, including quoting, amendments, approvals, and renewals
  • Act as a trusted partner to Sales and Customer Success, answering questions on deal structure, process, and platform usage
  • Resolve customer and deal-related issues efficiently, escalating to the appropriate teams when needed
  • Collaborate cross-functionally with Sales, Customer Success, Legal, Finance, Revenue Accounting, Operations, Product, and Engineering to deliver a seamless customer experience
  • Manage workload effectively, prioritizing requests and consistently meeting SLAs
  • Identify recurring issues, inefficiencies, or friction points and propose process improvements or automation opportunities

Requirements

  • Fluent English
  • 0–2 years of experience within Go-To-Market and or Customer Operations, Onboarding, or Support
  • Strong attention to detail and comfort working with structured processes
  • Ability to manage multiple tasks in a fast-paced environment
  • Clear, confident communicator with internal stakeholders
  • Proactive, adaptable, and comfortable working in a global, remote setting
  • Willingness to support flexible hours when required for global coverage
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detailclear communicationproactiveadaptableability to manage multiple taskscustomer supportcollaborationproblem-solvingtime managementprocess improvement