Deel

Staff Product Manager, Knowledge

Deel

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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Job Level

Lead

About the role

  • Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily.
  • Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data.
  • Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences.
  • Shape how knowledge is structured, stored, and distributed - from schema design to UX surface.
  • Elevate Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability.
  • Balance internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces).
  • Drive clarity and rhythm within the team — managing planning, priorities, and execution through structured but lightweight agile practices.
  • Work with our Knowledge content team to ensure the highest quality knowledge content.

Requirements

  • Are a senior or staff-level IC with 8–10+ years of experience owning complex internal + external products.
  • Have experience with Information Retrival(AI Search, Ranking), RAG, AI/LLM tooling, automated knowledge extraction.
  • Have experience with content platforms, structured data, CMSs, and AI-enabled search.
  • Think in systems, abstractions, and schemas, and can work closely with engineers to bring those to life.
  • Have worked on cross-org initiatives involving multiple stakeholders across teams.
  • Are an excellent communicator - clear, persuasive, and able to turn chaos into clarity.
  • Know how to absorb large volumes of input and distill it into actionable roadmaps.
  • Are comfortable saying “no,” but always with a better path forward.
  • Care deeply about quality - from content precision to frontend UX polish.
  • Are a natural operator — you keep the trains running without turning everything into a process-heavy machine.
  • Know how to run clean, effective agile ceremonies (e.g. sprint planning, retros, standups) and adjust rituals to fit the team’s needs.
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Information RetrievalAI SearchRankingRAGAI/LLM toolingautomated knowledge extractioncontent platformsstructured dataCMSAI-enabled search
Soft Skills
excellent communicatorclearpersuasiveturn chaos into clarityabsorb large volumes of inputdistill into actionable roadmapscomfortable saying nocare about qualitynatural operatorrun clean agile ceremonies