Deel

Associate Director, US Tax Operations

Deel

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the end-to-end US tax operating model across:
  • US PEO tax operations
  • US EOR tax operations
  • Managed US employer payroll tax (external clients)
  • Self-service US employer payroll tax (external clients)
  • Deel internal US payroll tax operations
  • Define and execute the US tax operations strategy, including scalability plans, automation roadmap, vendor approach, and risk mitigation.
  • Establish and maintain tax governance frameworks, controls, policies, documentation, and escalation models.
  • Serve as a senior operational authority for US tax matters across leadership, product, legal, and risk forums.
  • Partner with Legal, Risk, and Compliance to interpret regulatory changes impacting PEO, co-employment, and EOR models.
  • Ensure accurate and compliant execution of:
  • Federal, state, and local tax withholdings and remittances
  • Quarterly and annual filings (941, 940, W-2, W-3, state & local equivalents)
  • Amended filings, corrections, and prior-period adjustments
  • Agency registrations, account maintenance, and jurisdictional setup
  • Lead responses to agency notices, audits, penalties, inquiries, and enforcement actions.
  • Maintain expert-level knowledge of US employment tax regulations, including multi-state complexity, local jurisdictions, reciprocity rules, and wage & hour implications.
  • Partner with our Compliance team to translate regulatory changes into operational procedures, system updates, and training.
  • Own tax systems strategy, configuration, and optimization across:
  • Prism
  • MasterTax
  • Payroll engines, tax engines, and supporting reconciliation tools
  • Define tax system requirements and product roadmaps
  • Improve automation, exception handling, and straight-through processing
  • Reduce manual work, error rates, and cost-to-serve
  • Build, lead, and scale a high-performing US Tax Operations organization, including team leads, specialists, and senior ICs.
  • Define org design, role clarity, capacity models, career paths, and skills development.
  • Establish performance management frameworks tied to accuracy, timeliness, efficiency, and client outcomes.
  • Define and own US tax operations KPIs, including:
  • Filing and remittance accuracy
  • On-time filing and payment rates
  • Error, rerun, and amendment rates
  • Cost, productivity, and automation metrics

Requirements

  • 7–10+ years of progressive experience in US tax operations, payroll tax compliance, or payroll operations, including:
  • Multi-state and local tax complexity
  • Federal, state, and local filings and remittances
  • PEO and/or EOR operating models
  • 3–5+ years of people leadership experience, managing managers and/or complex operational teams.
  • Deep expertise in US employment tax compliance, controls, audits, reconciliations, and risk management.
  • Hands-on experience with enterprise payroll and tax systems, including:
  • Prism
  • MasterTax
  • Comparable payroll and tax engines
  • Proven ability to scale operations in high-growth, multi-product, or enterprise environments.
  • Strong operational judgment with the ability to balance compliance, automation, client experience, and speed.
  • Data-driven leader experienced in using metrics and KPIs to drive outcomes.
Benefits
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
US tax operationspayroll tax compliancemulti-state tax complexityfederal filingsstate filingslocal filingsPEO operating modelsEOR operating modelstax compliance controlsrisk management
Soft skills
people leadershipoperational judgmentdata-driven decision makingteam managementperformance managementcapacity modelingskills developmentclient experience focusstrategic planningcross-functional collaboration