Risk

• Implement, maintain, and continuously improve the Change Risk Management Framework (CRMF) in line with the Head of Operational Risk’s strategic direction.
• Conduct risk assessments for material change initiatives, including new product launches, technology upgrades, market entries, and process redesigns.
• Partner with teams throughout the organisation to identify risks early and embed robust controls.
• Monitor and track risk mitigation actions for high-impact change programs.
• Establish and maintain governance processes for risk oversight of major transformation initiatives.
• Ensure change programs align with regulatory expectations, internal standards, and operational risk appetite.
• Serve as the risk representative on change steering committees and working groups, challenging risk decisions and assumptions where appropriate.
• Prepare change risk dashboards and reporting for senior management and governance committees.
• Track and monitor trends across transformation programs to highlight emerging risks and recurring themes.
• Leverage AI and analytics to predict potential points of failure, assess program dependencies, and improve real-time oversight of large-scale change initiatives.
• Stay current on regulatory requirements and industry best practices relating to change governance, outsourcing, operational resilience, and risk controls.
• Ensure change governance processes are compliant, well-documented, and auditable.
• Act as a champion for change risk awareness across the organisation.
• Deliver training, playbooks, and workshops to help stakeholders understand their responsibilities in managing change risk.
• Promote a culture of early risk identification and challenge in all transformation programs.

Operational Risk Management Lead

Risk Manager