Implementation Specialist

• Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients.
• Lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless.
• Collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training.
• Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation.
• Create, maintain and manage project plans to deliver the successful roll-out of clients.
• Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams.
• Refer and manage any changes to the scope of work and delivery schedule.
• Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements.
• Ensure each client payroll calendar is managed timely and effectively.
• Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.
• System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable.
• Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation.
• Responsible for generating reports to analyze, audit, and reconcile payroll data.
• Reports- Mapping of GL reports if required.
• Communication – Act as the point of contact for all payroll project matters for the client.
• The role is primarily autonomous and will set priorities and manage the project appropriately.
• Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary.
• Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies.
• Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.
• Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.
• Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements.
• Compliance - Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.
• Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.
• Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.
• Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.

Payroll Implementation Manager

Implementation Consultant